Hard reset I have tried to do a "hard reset", but always appears directly the screen of the safe or fast delete, nothing about the Palm Powered logo or similar. The sequence that I use is press and maintain the power_on button (with the LD swithed off) and press reset.

On your handheld, launch the Prefs application. Under General, select Security.

If the Password box says "Unassigned," tap the box and create a password for your handheld.

Once the password has been set, remove the stylus. Disconnect your handheld from the AC charger, if connected.

On your handheld, hold down the Power button.

While holding down the Power button, use the stylus to press the RESET button on the back of your handheld.

1. While still holding the Power button, the screen will show the Palm logo and a progress bar. Then the circular Palm Powered logo will appear. Release the power button when you see the Palm Powered logo.
   
   
2. A message will appear warning that you are about to erase all the data stored on your smartphone. Press UP.
3. You'll see a series of Palm logo screens, then a prompt to tap onscreen targets. The Factory Reset is complete

1. On your handheld, launch the Prefs application. Under General, select Security.
2. If the Password box says "Unassigned," tap the box and create a password for your handheld.
3. Once the password has been set, remove the stylus. Disconnect your handheld from the AC charger, if connected.
4. On your handheld, hold down the Power button.
5. While holding down the Power button, use the stylus to press the RESET button on the back of your handheld.
6. While still holding Power button, the screen will show the Palm logo and a progress bar. Then the circular Palm Powered logo will appear. Release the power button when you see the Palm Powered logo.
   Keep holding the Power button during this screen. When you see this screen, you can release the Power button.
7. A message will appear warning that you are about to erase all the data stored on your smartphone. Press UP.
8. You'll see a series of Palm logo screens, then a prompt to tap onscreen targets. The Factory Reset is complete.

1. Press and hold the Power (on/off) button on the front panel of your device.
2. While holding Power, use an unfolded paper clip, or the reset tool at the tip of your stylus. Gently press and release the RESET button inside the hole on the back panel of your device (where's the reset hole?).
3. If you see a progress bar (see below), keep holding the Power button.
4. Next, the Palm Powered screen will appear. Release the Power button when you see it.
5. You'll see a screen that asks: Erase all data? YES = "up" button NO = any other button. Press UP on your 5-way navigator to complete the hard reset.

1. Press and hold the power button.
2. While holding the power button, use the tip of the stylus (or a similar object
   without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld.
3. Wait for the Palm Powered™ logo to appear, and then release the power button.
4. When you see the message that warns you about erasing all of the info on your handheld, do one of the following:
   • Press Up on the 5-way navigator to finish the reset and show the touchscreen.
   • Press any other button to do a soft reset.
5. When prompted, tap to align the screen, and then select the language you want to use on your handheld. A screen appears showing the Palm logo and a progress bar.