Arris SURFboard® SB5101 Cable Modem Logo
Posted on Aug 10, 2011

Describe your SURFboard® SB5101 Cable Modem Problem the modem seems to connect normally but then the online light turns off the the send and recieve lights blink

1 Answer

Anonymous

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  • Posted on Feb 14, 2013
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5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Jun 14, 2009

SOURCE: Trying to get my ps3 connected so i can get online

You need to disable the UPnP function on the Belkin router. Log into the router(192.168.2.1), and look under System Settings. If you haven't changed the password on the router, the default password is blank, i.e., no password.

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Anonymous

  • 34 Answers
  • Posted on Nov 08, 2007

SOURCE: Motorola Surfboard SB5101

click on this link

http://broadband.motorola.com/consumers/support/default.asp?SupportSection=CableModems

click on SURFBOARD SBG900 drivers

install and enjoy ;)

Anonymous

  • 1272 Answers
  • Posted on Jul 29, 2009

SOURCE: I have a Motorola SURFboard SB5101 Cable Modem a

Hi, follow the steps below to configure MR814 with your motorola surfboard:

CONNECTIONS:

1. Connect a Ethernet cable from the modem to the WAN port of the router (isolated port).
2. Connect the computer to the router using any one of the 4 available ports. Please make sure that there is no direct connection between the modem and the computer (either using Ethernet cable or USB cable).
3. Power off the modem and the router after making the connections.
4. Power on the modem and wait for the lights, then power on the router.
RECONFIGURE:
1. Open the browser (Internet Explorer, Mozilla Firefox or Safari).
2. Access the router, usually with http://192.168.0.1
3. Login to the router with the Username as "admin" and Password as "password" (please note that the Username and Password are case sensitive).
4. Click on 'Basic settings' from the left menu and select 'Use Computers MAC Address' from 'router MAC Address' section.
5. Click Apply.
6. Once it updates the settings then power off the modem and the router. Power on the modem and wait for the lights, then power on the router.

I hope this information allows you to resolve this issue.

If I have helped you, please help me, and rate this suggestion with the highest FixYa rating. If you cannot rate this post with the highest rating, then please comment to this post and I will try to help you further.

Regards
Anand

Anonymous

  • 73 Answers
  • Posted on Nov 07, 2009

SOURCE: My Motorola Sb5101 modem will not let me access

If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....

Anonymous

  • 172 Answers
  • Posted on Apr 29, 2010

SOURCE: how to connect my motorola surfboard sb5101 cable

Hi turn both modem and PS3 off. Then connect the ethernet cable from the modem to the PS3 and then turn the PS3 first. Then after the PS3 is completely on, then turn the modem on so the PS3 will get the modem's IP adress.
I recommend you get a router and connect it to the modem and the PS3 to the router. It's way better. I hope this helps.

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Related Questions:

0helpful
1answer

Receive and send lights keep flashing and no connection can be obtained

Reset the modem by removing the power for at least 45 seconds,try to get online.
If you have a router, reset that also. Modem first, then router,in sequence.

Check the cable going to the modem for any cuts or connector is loose.

If it still won't work ,replace the cable.

Lastly, call your Internet provider.
0helpful
1answer

I have a 5101 Surfboard Cable modem connected to a new IMac. The modem is connected to the cable outlet. On the modem, the Send and Online lights are not lit... I can't connect to my ISP which is...

1. Unplug all wires to modem, for 5 mins.
2. Reconnect all wires and plug it in. Wait up to 5 minutes to see if it works.
3. If not then replace coax cable
4. Replace Ethernet cable.
If none of this works you may need a new modem
0helpful
1answer

SB5101 Cable Modem ,Online light flashing,but no internet..komkast

either:
1. call comcast to have them activate your modem
or
2. power cycle your modem to make it recognize your router or computer
5helpful
1answer

My Motorola sb5101 won't come online how do I troubleshoot this? My cable connection is fine. When the modem boots up the green power light comes on and stays on followed by the receive light and the send...

These modems are very tricky. When this type modem goes into stand by modem that indicates that you do have a connection to your internet service provider. The reason you cant get online is because all internet access is disabled wile the modem is in standby. If you look closely there is a button located on the top of the modem. This is the stand by button. If you hit that button it should take the modem out of stand by mode and reestablish your connection to the internet.

I hope that information above has helped is some way.
If possible please rate this solution.
1helpful
1answer

I cant get my motorola sb5101 surf board cable modem to connect to a belkin g wireless router. the light on the belkin flashes orange when i try to connect it to the modem but no internet connection

I have a similar problem. The common denominator seems to be the SB5101. I have a brand new Belkin Surf 300N, same issue. The modem will not give DHCP to the router. I can connect fine via ethernet to the modem directly.
This modem seems to be a dinosaur.
4helpful
1answer

How to connect my motorola surfboard sb5101 cable modem ot my ps3

Hi turn both modem and PS3 off. Then connect the ethernet cable from the modem to the PS3 and then turn the PS3 first. Then after the PS3 is completely on, then turn the modem on so the PS3 will get the modem's IP adress.
I recommend you get a router and connect it to the modem and the PS3 to the router. It's way better. I hope this helps.
0helpful
1answer

Motorola cable modem sb5101 the receive light blink an the same as the send light

If you are able to access the internet this is a normal operating status. These lights are just letting you know there is activity present with the modem and the modem is sending and receiving information with your provider.
2helpful
2answers

My Motorola Sb5101 modem will not let me access the internet, the send light constantly flashes and i can't attain any internet connection.

If you have the following lights :
Power light - on
Receive light - flashing
Send light - flashing
Online light - off
PC/Activity - on
Standby - off
Then your Network Access is OFF - modem is successfuly registered but Network Access Control is disabled via DOCSIS configuration file.

Call your internet service provider....
1helpful
2answers

SB5101 Modem disconnects randomly

That sounds more like a bad cable signal than a modem problem - can you get to the modem status page (It's normally visible at htpp://192.168.100.1) - and see what the recieve signal level is?
8helpful
3answers

No connectivity; constant blinking LED lights "Receive" and "Send"

Or you didn't pay your subscription on time and the ISP disabled your cable modem to send user traffic over the cable network. When both Send and Receive lights are blinking that is a visual aid that the modem is working fine, but the ISP disabled its access to the network (unpaid bill, legal issues, etc.)
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