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Posted on Aug 10, 2011
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My camera DSCN1 when i will on my camera than on his screen message me "please turn off your camera and try again" this message is show on my screen.

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Chris Larocque

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  • Posted on Aug 10, 2011
Chris Larocque
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Hello,
This usually means your zoom lens is jammed and can not extend so the camera shuts off. You may have to get it serviced, but just try new batteries as the problem could be low power as well.
Chris

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I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.


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Also try initializing the Camera if you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.

If the issue persists again, service is required. Pleaseclick hearto locate the service center near your area.

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I'm sorry that the Camera is displaying the error message. "TURN THE POWER OFF AND ON AGAIN" displays on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset. Please follow the below steps to perform a power reset.



·Turn off the camera.
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Also try initializing the Cameraif you're able to access the Menu items on the Camera. The Initialize option will be available underSetup or Main settings Sub Menus.
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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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http://camerarepair.blogspot.com/2007/11/simple-fix-for-dead-cameras-that-wont.html
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If the issue persists again, service is required. Please click hear to locate the service center near your area.

Thanks for understanding. Please let me know if your require any clarifications.

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