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Sync problem i have a dell axim x3 and when i run the sync program on my host computer to sync my microsoft outlook to my pda it does not sync everything. i want to sync my inbox, contacts, task and calendar to my pda. it does sync up and my inbox messages go to the pda but the contacts, task and calendar do not. it just says to check that the usb is connected. i tried using all of the usb ports on my computer but had no luck. any ideas? thanks

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I am assuming you use activesync. Check in the options that it is set to synchronise this data. If you have already done this try reinstalling activesync or installing the newest version, 4.0.

Posted on Sep 15, 2005

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Does not recognize my connection for active sync
Dell made an entry into the market of Personal Digital Assistants (PDA) with Axim X5. The Dell Axim comprises of families of X5, X3, X30, X50 and X51. The Dell Axim PDA can be connected to the computer either by using a cradle or a sync cable. The sync cable connects the device to the computer directly. Here are the steps for connecting a Dell Axim to a computer using a sync cable.
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  2. Step 2 The Axim X51 PDA has a 36-pin connector, while the X3 has a 22-pin docking connector.
  3. Step 3 Connect the USB connector found at the end of the sync cable to the computer.
  4. Step 4 Check the PDA. If the PDA is not properly cabled to the computer, you will get the following message: “Connect your device to a computer using a sync cable or cradle before running the system update. Ensure that ActiveSync is installed on the computer and that the ActiveSync connection is successful.”
  5. Step 5 Ensure that the Dell logo faces upward.
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Nov 14, 2009 • Dell Axim X3 Pocket PC
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Apr 18, 2008 • Dell Axim X51 Pocket PC
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If you are using Windows XP, you can download Acivesync 4.5 from Microsoft's website, and by this software you can connect your PDA to your laptop (You'll need Windows Mobile Device Center if you're using Windows Vista).
Note: Most probably you won't need the PDA's CD, when XP detects the USB device, if it asks for, point it to C:\Program Files\Microsoft ActiveSync\Drivers and it should install perfectly. But normally Both XP and Vista can recognize Dell Axim PDAs.
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