Canon EF-S 17-85MM F/4-5.6 IS USM Lens Logo

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Anonymous Posted on Aug 08, 2011
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Canon 17-85 IS zoom ring locked at 17mm. - Canon EF-S 17-85MM F/4-5.6 IS USM Lens

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  • Posted on Oct 29, 2011
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Sometimes, if that lens has heavy use or if it has been traveled with a lot, several of the internal zoom screws may come loose deep inside the lens and cause the zoom to freeze. It requires a complete disassembly of the lens to reach the screws and re-seal them so it does not happen again.
Bob Kilbourn www.camerarepairs.com

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0helpful
1answer

My Canon 17-85 IS F/4-5.6 IS USM zoom ring locked at 17mm. Any ideas how to fix it?

The most likely cause for this is faulty zoom guides within the lens. This will require complete disassembly to repair and can be done fairly inexpensively. However, it's not really a user serviceable problem and should be done by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com.

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Oct 14, 2011 • Canon EF-S 17-85MM F/4-5.6 IS USM Lens
1helpful
1answer

Lens will not change aperture setting.. it's stuck on F4. Should be able to change to F2.8 Michael
You'll notice that the maximum aperture is specified as f/2.8-4.0. The lens has a maximum aperture of f/2.8 only at the 17mm focal length. At the 35mm focal length, the maximum aperture is f/4.

Does the lens open up to f/2.8 when you zoom out to 17mm?
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Feb 17, 2011 • Sigma 17-35mm f/2.8-4.0 EX Aspherical HSM...
6helpful
1answer

My Canon EF-S 17-85mm f/4-5.6 IS USM lense, when zoomed out to 17mm is faulty. Different errors on different bodies. EOS 400D body: error 99 "Shooting not possible. Turn power <OFF> and <ON>...
Aperture flex needs to be replaced inside of the lens. They wear out from zooming a lot. Very common problem,
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Aug 18, 2010 • Canon EF-S 17-85MM F/4-5.6 IS USM Lens
0helpful
1answer

I have a Tamron 28-200 lens for my Canon EOS 20D. My brother took it to Africa, and since it's return, the lens will no longer zoom out by turning the zooming ring. I spoke to another photographer who...
Some of the long tele's like that have some sort of locking mechanism on the side to prevent lens creep. Look for switches other than your aperature lock and auto focus/manual switch.
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Mar 15, 2010 • Tamron 70-300mm f/4-5.6 Di Zoom Lens for...
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1answer

Zoon function stuck at 17mm
foreign /broken piece /screw etcmight have struk in the guide and between guide-pins.
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Mar 07, 2010 • Canon EF-S 17-85MM F/4-5.6 IS USM Lens
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1answer

I dropped my Canon EFS 17-85mm lens some tima ago. I managed to get it working again ok but just now when I went to use it it wouldn't zoom back out and is locked in the 17mm position. Could it have...
This is most likely a loose screw in the zoom mechanism but also the plastic parts may have broken. Follow the links at my pbase site the see the disassembly or take it to canon for a fix if your not up to it. http://www.pbase.com/barry_2718/efs1785mm
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Nov 06, 2009 • Canon EFS1785M Lens
4helpful
2answers

Canon EF-S 17-85mm - Stuck Zoom
this lens has a design shortcoming in it's aperture's ribbon cable ,the cable will rupture after around 1 year using, this problem taken place in more than 60% of owners with this lens. Canon has no respons with it problem and ask you send to their quick fix store for repair.
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Jul 05, 2009 • Canon EF-S 17-85MM F/4-5.6 IS USM Lens
2helpful
1answer

Zoom ring is loose and drops/slides on its own
Yes, this happens even when the lens is brand new. Some other lenses have a Zoom lock to prevent it. What I did was to slip a flat rubber band around the black area just behind the zoom ring, the area where there is s white mark or line, with the band ring just touching the zoom ring. The rubber band should be fairly tight, but not too tight. When the zoom ring revolves, the rubber band touching it gives it just enough friction to prevent it from turning. You can adjust it to give as much friction as you want. Hope this helps. Jay
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Oct 02, 2008 • Canon EF-S 17-85MM F/4-5.6 IS USM Lens
18helpful
3answers

17-85MM IS - mechanically stuck at 17mm - will not zoom -
Hi all,

I've had the same problem. So I decided to give it a try because I didn't find any solutions on the net. Unfortunately you have to pay pretty much for a Canon lens while the internal quality is pretty cheap, the whole mechanism is of plastic and this is also the problem. And after a while some screws will vibrate loose from the plastic components and canon could have done this better.

Probably within your lens is now one of the three zoom mechanism screws complete removed and you will notice that there is some abnormal movement in the zoom part. Unfortunately these screws are deeply mounted inside the lens and you need a lots of skill and patience to get it fixed.

First you need to completely disassemble the lens, and please make a picture of your lens after every step you make because I had to disassemble my lens 4 times! Because some of the elements was not right in place.

I will try to place a more complete description later today including some pictures.

Regards Gert


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Aug 30, 2008 • Canon EF-S 17-85MM F/4-5.6 IS USM Lens
0helpful
2answers

Zoom ring on 18-55 mm lens is locked/stuck
Are you sure it's the zoom ring that's stuck, and not the focus ring? The focus ring doesn't move when the camera is in autofocus.
If it's indeed the zoom ring that's stuck, you can spend more money than the lens is worth in repairs, or buy a replacement (circa 35 dollars on ebay) for dreadfully cheap. Good luck.
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Apr 06, 2008 • Nikon D40 Digital Camera with G-II 18-55mm...
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My Canon 17-85 IS F/4-5.6 IS USM zoom ring locked at 17mm. Any ideas how to fix it?

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