The most common problems are scratches or lines around the drum. These lines will transfer to the image. If the complaint is a solid or partial line on the image, inspect the drum for a matching set of lines. Replace the toner cartridge if the drum appears damaged or if you suspect the drum to be the cause of the image problem. If you replace the toner cartridge and the lines remain, then there's a good chance that the problem is with the drum.
The other part of the image subsystem which could cause this is the fuser. Scratches or damaged areas of the fuser can result in missing or smudged areas on the printout. Remove the fuser, and examine it closely for damage or deterioration. You can contact your printer manufacturer for a replacement fuser if necessary.
I hope this helps and thanks for using Fixya!
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