Question about Konica Minolta DiMAGE 2300 Digital Camera
Posted by Anonymous on
Digital Camera and Film Scanner repair: If you are experiencing a problem with a Konica Minolta, Minolta, or Konica brand digital product, please send this item to: Konica Minolta Photo Imaging U.S.A, Inc. Camera Division Attn: Digital Repair 725 Darlington Avenue Mahwah, NJ 07430 When sending in a digital product for service regarding an image quality issue please include a sample image or scan. For scanners also include the actual slide or negative you are trying to scan. This will help our technicians verify and correct any anomalies. Please pack your product in the following way: Place the product in a sealed plastic bag. (Please do not use tape to seal the bag.) Place the bagged product inside a sturdy corrugated cardboard box. Place enough dry packing material around the bagged prodcut to make sure it does not travel within the box during shipment. The best material to use is foam packing "peanuts." You can also use popcorn. Please include a detailed description of the problem(s) you are experiencing. If this item is under warranty, please include photocopies of your dated sales slip and Warranty Card. (If we are unable to verify your proof of purchase, we may have to treat the services as an out of warranty repair, in which case you will receive a written estimate for your approval before we proceed.) Remember: Konica Minolta will not assume the responsibility for damage encountered in transit and will institute charges for any repairs required. In fact, such damage specifically voids any warranty otherwise in force. Please submit a troubleshooting Interactive Q&A detailing the problem that you are experiencing for assistance and further instructions on repairing your digital product.
Posted on Sep 15, 2005
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