An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: setup,check & instulation problems
What type of sound card do you have? Just play some music and see how it sounds. There are audio tests, but they're all pointless as they do nothing more than play music and frequenices your laptop speakers can't handle.
Some ways of testing I suppose would be running 'dxdiag' in the Run prompt from the Start menu, click on the 'Sound' tab and test it...there are some additional options in the Sound Control menu accessed from My Computer.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Windows XP should load drivers for the card automaticly, you may want to upgrade you system to SP3 if you havent already, Go in BIOS before start up and uninstall your onboard Audio driver under Onboard Periferals, click disable/turn it off, If you have an XP instulation cd you may be able to point windows to the Legacy driver.
Restart the computer and tap the f12 key as soon as it starts to boot up . 2. Select 'Diagnostic' from the boot menu. The computer will run its pre-boot assessment tests (PSA) before Dell Diagnostics starts. During the PSA you will hear some tones through the system speaker (but not through the headphone jack) but this does not adequately test the audio hardware. Dell Diagnostics plays an instrumental piece of music complete with drums, so if you only hear some tones then you have only run the PSA. 3. Dell Diagnostics should open after the PSA tests, or you should see an option to open it. If you have ever reformatted your entire hard drive then Dell Diagnostics will no longer be there as an option. In that case run it from the Drivers and Utilities (Resource) CD if you have one. 4. Select 'Custom', then the audio tests. (At this point - after you have opened Dell Diagnostic custom - if you can't find the option to select the audio tests that is a symptom of a failed audio chip.) 5. The tests will run. Alternate between using headphones and listening to speakers in case only one signal path is working. The tests will play some audio and ask you whether you heard it. 6. If you don't hear the music during the test it definitely means there is a hardware failure somewhere in the system. In this case Dell will repair the computer if it is still under warranty. 7.If you do hear the audio during the test but not when you boot back into Windows, that almost always means the hardware is okay but there is a problem with the audio driver or with Windows. 8. Error codes: If you answer 'no' to any question that the test asks you, the test generates an error code that can tell a Dell technician that you answered 'no' to that question. The test does not know the exact component that has gone bad. Before answering 'no' to a question, make note of the circumstances at that point so you will know in general what the error code means.