In this case it is either a faulty print head..or it is just a mater of changing the cartridges...Usually if the printer was not used for a long period of time ..(2 weeks or more) ...the cartridges goes dry and this will be the result...-blank printing ...The easy way to solve it ...is changing them with new and genuine ones...or ..if you use refilled ones..try to insert air with a syringe ..into them so that they will mix..and also ...fill them again and agitate ...In the moment when they will leave a good mark when pressed on a paper ..(1 cm ink mark ...about 2 mm wide)..it means they will work ..Also try to reset the ink counter when you put them back ...(it may be in error )
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