Question about IBM WorkPad c505

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Considerations for Windows 2000 - WorkPad c500/505

The WorkPad c500 and c505 can be used only with PCs running Microsoft Windows 98 or Microsoft Windows 2000 operating systems. NOTE: Microsoft Windows 95 and Microsoft NT 4.0, or serial connectivity, require a serial HotSync cradle or cable, available

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The WorkPad c500 and c505 can be used only with PCs running Microsoft Windows 98 or Microsoft Windows 2000 operating systems. NOTE: Microsoft Windows 95 and Microsoft NT 4.0, or serial connectivity, require a serial HotSync cradle or cable, available separately from Palm, Inc. The WorkPad HotSync utility will not sync via IR when the host PC is running Windows 2000.

Posted on Sep 14, 2005

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Sep 14, 2005 | IBM WorkPad c505

1 Answer

Support information - WorkPad c500/505
Support information - WorkPad c500/505 Applicable countries and regions Support information for WorkPad c500 / c505 (8602-60x/70x) *If you have problems with your WorkPad c500/c505, or Palm Desktop SW for IBM WorkPad, please visit the IBM Web site at URL: http://www.pc.ibm.com/support *If you have problems with the MS Outlook sync conduit (Pocket Mirror by Chapura), please visit the IBM Web site at URL: http://www.chapura.com *If you have problems with Lotus EasySync Pro, please visit the IBM Web site at URL: http://www.lotus.com *If you have problems with the trial version of DB2 Everyplace Personal Edition 7.1.2 (demo), please visit the IBM Web site at URL: http://www-4.ibm.com/software/data/db2/everyplace/support.html *If you have problems with IBM Mobile Connect 2.41 (trial), please visit the IBM Web site at URL: http://www-3.ibm.com/pvc/products/mobile_connect/index.shtml

Sep 14, 2005 | IBM WorkPad c505

1 Answer

Considerations for Windows 2000 - WorkPad c500/505
The WorkPad c500 and c505 can be used only with PCs running Microsoft Windows 98 or Microsoft Windows 2000 operating systems. NOTE: Microsoft Windows 95 and Microsoft NT 4.0, or serial connectivity, require a serial HotSync cradle or cable, available separately from Palm, Inc. The WorkPad HotSync utility will not sync via IR when the host PC is running Windows 2000.

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Palm Inc., the manufacturer of the IBM WorkPad, has recently informed IBM that a limited number of IBM WorkPad c500 and c505 models may be unable to use the HotSync function if a static electric discharge (ESD) takes place when the WorkPad is placed in the cradle. Palm Inc. has designed a new cradle for this condition. It has the Palm Inc. logo on it, but also works with these WorkPad models. Palm Inc. has a Web site that provides more information on this issue and also contains the Palm Cradle Exchange Program, which allows owners of eligible models to receive a new cradle. To determine if your WorkPad is eligible and to place an order for a replacement cradle, please visit the Palm Inc. Web site. NOTE: If you are in the Asia Pacific region, please contact the Palm Customer Information Centre in your country for information on how to recieve your replacement cradle. Links to this support information can be found at http://www.palm.com/asia/support/contact/asiapacificsupport.html NOTE: When ordering a replacement cradle from Palm, the entire IBM WorkPad serial number (16 digits) must be entered. The format is 1S8602MMMxxxxxxx (Where MMM is the 3 digit model number and xxxxxxx is the unique serial number).

Sep 14, 2005 | IBM WorkPad c500

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Support information - WorkPad c500/505
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