Lexmark X6170 All-In-One InkJet Printer Logo
Posted on Aug 07, 2011
Answered by a Fixya Expert

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My Lexmark X6170 does not recognize new color cartridge (83)

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  • Expert 63 Answers
  • Posted on Aug 07, 2011
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Joined: Jul 13, 2011
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This may be a problem with your ink cartridge connection.
Take out the cartridge, and you'll see copper tabs that are connection points for your printer. Clean those connection points off with a cotton cloth, maybe wetted just barely.
The place that you put the cartridge in the printer has the same copper tabs that the cartridge has. Clean those as well.
Put the ink cartridge back in and see if it is detected.
Thanks for using FixYa.

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