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Error: "You may be able to send mail but not receive it. Unable to access your remote folder on the network"

When using Windows CE 3.0 to connect to an Exchange Server running Service Pack 4, I get the following error: "You may be able to send mail but not receive it. Unable to access your remote folder on the network".

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Microsoft provides a patch that will need to be applied to the Exchange Server. This patch can be found at The server will need to be rebooted. The end user should then be able to connect using the IMAP4 client.

Posted on Sep 14, 2005


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Is your internet connection good? Try the option "html version for slow connections" or so, during mail loading.

Unable to connect to email, contacts, video chat, etc keeps coming up with error(30000)

Use these instructions if you run into a specific problem, have a question, or want to learn more about using your Frontier Mail account.
Email Quotas & Size LimitsTo help reduce spam we limit the amount of mail our customers can send per hour and per day. You can send still mail within a reasonable quantity. This limit can help prevent large volumes of mail coming from spam bots, viruses, etc.
The amount of space you have on the Frontier mail server depends on your service plan. To find out how much space you have, log in to the Frontier Account Editor* using your complete Frontier, FrontierNet, Citilink, NewNorth, Epix, or Global Valley email address. Click Email > Web Site Storage Usage. You won't be able to exceed your space allotment on the mail server. If a message arrives that exceeds your quota, it gets bounced back to the sender. They receive a notice stating that the message cannot be delivered because you are over quota.
We recommend that you try not to send any attachments larger than 2-3 megabytes in size:
Try saving your pictures in .jpg (not .bmp) format-it takes up less space and speeds up the sending process.Consider using your FTP space instead of emailing-that way, you'll just email a link, instead of the entire file. To learn how to do this, read about uploading files using an FTP program.If you're using your Residential account to send email for your business, consider upgrading to Business class service. The Business class product has a higher hourly/daily message threshold than the Residential product.
Quota Warning: Whenever new mail is added to your mailbox on the mail server, the quota is checked. When the disk usage exceeds 85% of your quota, you will receive an automatic quota warning message. To reduce the amount of space your email is using, consider deleting old or unnecessary messages-particularly messages with large file attachments. Be sure to empty your trash to truly delete the messages.
* You must be on the Frontier network in order to access the Frontier Account Editor. If you are in a hotel or at the office, you may not be able to access the Frontier Account Editor.
Junk Mail FolderIf your Frontier Anti-Spam option is set to Moderate or Aggressive, you will find a Junk folder when you log into Frontier Mail. The Junk folder and its contents will not count against your mail quota and each message will automatically be deleted from the Junk folder every 7 days. No action on your part is required.
Deleting the Junk folder only removes it during your current Frontier mail session. An empty Junk folder will be created again the next time you log in. To permanently remove the Junk folder from Frontier Mail you must change your Anti-Spam action to None. This is not recommended.
To change your Anti-Spam action level, log in to the Frontier Account Editor and select Anti-Spam. Change your preference to Moderate, Aggressive, or None. If you choose None, spam will no longer be blocked from reaching your inbox.
* You must be on the Frontier network in order to access the Frontier Account Editor. If you are in a hotel or at the office, you may not be able to access the Frontier Account Editor.
View the Message HeaderEvery email message includes a block of text at the top that is referred to as the header. The header contains details about the message, including:
the sender's informationthe recipient's informationthe servers that handled the message as it travelled from the sender to the recipient, etc.To view the headers of an email message in Frontier Mail, while in your Inbox, right-click the message in question and choose Show Original. The message headers will appear in a new window.
Troubleshoot ProblemsHere are solutions to a few problems you may find. Click the link that best matches the problem you are trying to solve.
Bounce Back Error
If you are trying to send an email message and it gets bounced back to you with an error message:
You may have made an error in the email address. Check for any typos and try again. If it still bounces, that address may not exist anymore.You may have gone over your message limit, attached a file that is too large, or included too many recipients.Mail server error messages, explanations, and solutions are detailed on the Frontier Postmaster page
Can't Switch to Advanced View
If you can't switch from Frontier Mail's Basic HTML view to the Advanced view, your computer's screen resolution may be too low. This is an easy adjustment to make:
Right-click on an empty portion of your PC's Desktop and select Properties > Settings. (If your computer runs Windows 7, click Screen Resolution.)In the Screen area section of the window, use the slider bar to increase your screen area to at least 1024 x 768 pixels. (If your computer runs Windows 7, click the menu next to Resolution to find the slider bar.)Click Apply > OK.Messages Being Deleted
Frontier automatically deletes any UNREAD email messages OLDER THAN 6 MONTHS from our mail server. You will NOT be affected by this policy if:
You download your email into an email client such as Outlook Express, Outlook, Netscape Mail, Eudora, Thunderbird, etc. By downloading your email into an email client, you are saving your messages on your local computer, not on our mail server.You store your messages in Frontier WebMail in subfolders other than the Inbox.You regularly read/open your email messages.You will only be affected if you don't read, open, or retrieve your email messages.
No Send or Read Receipts
Frontier Mail does not acknowledge send or read receipts. A Send Receipt is a message confirming that your message has been delivered. A Read Receipt is a message that confirms the recipient has opened your email message, but it is possible for the recipient to block any read receipts.
Same Messages Over & Over
If you receive the same email messages over and over, you most likely have one message that is blocking you from receiving all your email. You can access the mail server directly at determine which message may be causing the problem.
If you can determine which message is causing the problem, delete it from the mail server and your other email should be delivered properly.
If you can't receive messages and you need to email , use a different email account. Otherwise you won't be able to receive a reply from Tech Support.Email scanners and software firewalls may also cause this issue. Try turning off both your email scanner and firewall to see if this resolves your problem of receiving duplicate messages.Spell Check Feature Missing
To add Spell Check to your toolbar in the Basic version of Frontier Mail:
Log in to the Frontier Account Editor* with your main Frontier, FrontierNet, Citilink, CTAZ, Newnorth, Epix, or GVNI email address.Click the Preferences tab and then the Composing tab below it.Select As HTML > Save in the Compose section of the screen.The Spell Check icon should now be available on your toolbar and will resemble the image below:* You must be on the Frontier network in order to access the Frontier Account Editor. If you are in a hotel or at the office, you may not be able to access the Frontier Account Editor. If you want to learn about Outlook Errors you can visit here

I'm trying to use my Sharp AR-M355N as a scanner for the first time. I've already made sure it's properly hooked up to the network and have successfully printed to it. I scanned a test page, put in the...

When scanning to e-mail you would need to enter the details of a smtp server e.g. Gmail, as well as your DNS settings into the photocopier via the web browser. To access the browser, enter the I.P. address of the copier into the web address & this will give you the front page of the copier. To access the network settings you'll need the user name : admin & the password Sharp. Depending on the firmware version the machine must have SSL installed, if it hasn't then unfortunately you will not be able to scan to e-mail. The alternative is to scan to SMB (folder), again this is set up via the web browser.
Hope this helps.

Getting the following message from windows live mail, any help appriciated Unable to send or receive messages for the email account. The connection to the server has failed. Server: ''...

The most likely explanation is that your ISP ( server is temporarily down. You can connect by webmail?
If it is manx net then you can try accessing your e-mails by logging in on here.
If you can access through web browser, but want to set up windows live mail click here.
Settings for - for Windows Mail but same will apply in Outlook.
Hope it helps.

Receiving but unable to send for approx 14 days. set up on new mail s still unable to send. Message. Protocol SMPT,Port:25,Secure(SSL)No,Error Number Ox800CCCOB

You might check this site:
You did not mention whether you were using antivirus software to send or receive filtered e-mail. I tried looking up your error code-and one common theme I saw was that you should turn it off. It causes problems and does no real good since the high end viruses just send directly from their own code.
However, another thing I saw was that people had errors in their setup.
You imply that this used to work and stopped suddenly. You might still try deleting the mail destination and then re-adding it, insuring that your userid and password are specified correctly, and that you have not inserted any extra spaces, capitalized when you should not, etc.
Finally, open a command line and then enter the command:
telnet 25
where you type the name of your smtp server as specified in your isp's connection stuff.
This to test the ability to reach your ISP's smtp server. See, some ISPs block outbound connections to port 25 - to stop spambots from sending from people's home computer. If it turns out that you can't connect to port 25 on your mail provider's smtp server, sometimes they have an alternate port that you can use. By default the "submission port" (which is only supposed to be used by customers inserting mail initially) is 587, while 25 can be used as a submission port or it can be used by another ISP as they transfer mail to you. So you could try telnetting to port 587 or you could try just specifying 587. But first turn off your anti-virus outbound mail filtering and see if that helps.

Sharp AR-M450 can't scan to e-mail

Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

Error: "You may be able to send mail but not receive it. Unable to access your remote folder on the network"

Microsoft provides a patch that will need to be applied to the Exchange Server. This patch can be found at The server will need to be rebooted. The end user should then be able to connect using the IMAP4 client.
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