Hotpoint HSM25GFRSA Logo

Related Topics:

Posted on Dec 29, 2017
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have a HSM 25 GFRF SA, here is the problem I have water dripping on the floor from the freezer side, checking the freezer I noticed water and ice forming under the lower basket, also on the lip on the back side of this basket there appears to be a lip with a drain line this has water build up in that area.

1 Answer

Melissa Martin

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Hotpoint Master 753 Answers
  • Posted on Jan 01, 2018
Melissa Martin
Hotpoint Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Dec 02, 2010
Answers
753
Questions
0
Helped
196302
Points
1330

Drain line is clogged, clear the drain behind the freezer back wall with hot water and you should be good to go.

4 Related Answers

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Feb 24, 2008

SOURCE: Water leakage in and below freezer on Maytag MFD2560HES

you have a clogged defrost drain, or your ice maker (if so equipped is leaking. clogged drain can be remedied removeig drawer , andmelting ice build up behind rear panel of refrig, you see an aluminum trough that the water drips down,using a hair dryer melt all thatice out of the way to clear the drain tube(i use a steam machine i purchased from infomercial works extremly well

Ad

Anonymous

  • 410 Answers
  • Posted on Mar 01, 2009

SOURCE: leaking hotpoint 21.7 cu. ft. csx22bc

You have a plugged defrost drain. On hot point refrigs this is fortunatley a very easy repair you can do yourself. remove bottom basket and lowest shelf, ( for sake of room you may remove all shleving. I usually only remove the bottom 2) you will see a ledge coming up from freezer floor to under a rear cover. there will be ice build up on this ledge. clear all of the ice you see and you will uncover the drain hole. next flush hot tap water into the drain hole until it is clear. I use a turkey baster or large syringe to do this but you can push your finger in and out kind of like a plunger to clear the blockage then pour hot water thru line until if flows freely.
If you have any other questions leave them here and I'll be glad to assist any way I can. thanks Peyton

Anonymous

  • 949 Answers
  • Posted on May 11, 2010

SOURCE: leaking water on floor.

Hi,

This is typically caused by the defrost drain. I have put together some instructions on how to resolve this, follow the link below and let me know if it helps.

http://www.fixya.com/support/r4686046-water_leak_from_freezer_ice_freezer


woodchuck789

Charles T Nevin

  • 4070 Answers
  • Posted on Jul 12, 2010

SOURCE: HOT POINT FRIDGE - FREEZER DRIPS WATER

The evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help. Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the back of the freezer.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Water is slowly dripping onto the floor from the bottom of the freezer door. it is as if the door is full of water. any suggestions?

ARe the temperatures good inside the freezer? If they are not near 0° F, that is the cause of the water drip.

If it is nice and cold in freezer, check freezer floor, is there a sheet of ice? you have a clogged defrost drain, clear it or have it cleared for you.

Good temps no ice on freezer floor? possible water leak inside door from water dispenser
0helpful
1answer

Water on the floor under the freezer side of unit

It happens to all those old refrigerators. There is a shield separating the drip container and freezer through a small hole. Check if it is blocked. This won't do much of the work and may not be stopped even if you do something. If you can, have a new refrigerator.
2helpful
1answer

I have a Kenmore side by side Model No. 363.9565522. Noticed water dripping out of front of freezer onto floor - this has happened periodically over the lifetime of the side by side. Slid bottom freezer...

The drain heater goes into the drain,not outside it.
You need a longer drain probe to push all the way through the drain.
Look underneath for a kink in the drain tube.
1helpful
1answer

Kenmore side by side water leaking from freezer

You can buy a kit from whirlpool. In the kit is a metal tab that mounts onto the defrost heater. It is long enough to go into the hole. When the heater comes on for defrost the heat transfers down to the hole and keeps it from getting plugged up with ice. Part number 819043

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Feb 05, 2010 • Freezers
0helpful
1answer

Kenmore side by side. Noticed water dripping out

please do not use hot water.........only clean drain hole with copper wire with very small cloth on
end.sounds like you left door open? adjust feet to allow door to close itself..if left ajar.
fully defrost.clean drain hole.adjust feet. switch on ...
this freezer works best full....
0helpful
1answer

I have a top freezer model and every morning their is a small pool of water in front on the floor. I checked the bottom tray in the back and drip tube and they seem to be ok. I noticed in the door that...

These doors are not water cooled. Is there water in the drip pan? Likely not and the drain is froze over with ice. you will have to remove the rear panel inside the freezer and clean the drain. There is most likely ice under the freezer floor that needs removed also. Take your time and do not damage the styrofoam separator and air channels.
Eric
1helpful
1answer

It leaks water onto the floor.

Where is the water coming from? unless you have a leaking ice maker fitting on the back or somewhere else, the most likely cause would be a stopped up defrost drain. check inside the freezer on the back wall and floor. if you see ice you will need to unstop the drain. (most newer models don't have a removable drain pan)
4helpful
2answers

Water Freezing in bottom of Freezer and dripping out front of freezer door

this could either be a blocked drain from the freezer not allowing defrost water to escape or the defrost heater failing to turn on due to a faulty defrost heater or defrost timer not enabling the water to escape
0helpful
1answer

Ice build up on the bottom floor of the freezer

Sounds llik a defrost heater is open if you
have a VOM you can test it for continuity
Its probably behind a panel in the rear bottom
of the refrilgerator Should have a pan under
there to
15helpful
1answer

Falling water hits something hot in freezer and causes sizzle sound

the sizzling noise is water hitting the defrost elememt and this is normal - shows the defrost system is working. if water comes on the floor of the freezer, this may be the drain for the defrost water is blocked. remove the freexer back panel and the drain is in the tray where the defrost water is caught. if it is blocked - usually with ice - clear it with hot water and make sure the water drains freely. takes some patience and maybe several attempts
Not finding what you are looking for?

88 views

Ask a Question

Usually answered in minutes!

Top Hotpoint Refrigerators Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Jose Ramirez

Level 2 Expert

264 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

Are you a Hotpoint Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...