Question about AT&T Sony Ericsson W580i Cell Phone - White

12 Answers

My Sony Ericsson W580i bluetooth is not working, when I go to bluetooth menu it allways show bluetooth on but actually it is not on or no bluetooth sign show on screen where is the problem help me it is urgent.

Posted by Anonymous on

  • Anonymous Aug 07, 2011

    Thank you.

  • Anonymous Aug 07, 2011

    I did the instruction you provided but the problem remains same.

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12 Answers

Anonymous

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Http://www.sonyericsson.com/cws/support/mobilephones/troubleshooting/subject/bluetoothts/w580i?cc=us&lc=en

Posted on Aug 07, 2011

  • 12 more comments 
  • Stathis Papadopoulos Aug 07, 2011

    Then i am afraid the problem is within the phone itself

  • Anonymous Aug 07, 2011

    I tried several times to switched on bluetooth within the phone.
    I go through your link but nothing happen to the problem.
    Thank you.

  • Anonymous Aug 08, 2011

    Yep. If Sony's own website can't help you. Then it's a phone issue or the bluetooth device your trying to link too.

  • Eury Satorre
    Eury Satorre Aug 08, 2011

    You may want to delete all the device name paired before, then after that reset your phone. This is not a hundred percent that will work but most of the time it works.

  • Anonymous Aug 08, 2011

    Thanks again.I followed your instruction but the is as before.

  • Anonymous Aug 08, 2011

    Then it's got to be a problem with the device your trying to pair too.

  • Anonymous Aug 09, 2011

    I think no. Because I don't even find any Bluetooth device symbol on my mobile. You got my point. I'm trying to upload a video as a link recently.Thank you.

  • Anonymous Aug 09, 2011

    Mr.M. James. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

  • Anonymous Aug 09, 2011

    I would love to help you out but I can't see anything on that video. It's so blury.

    Is this an american iphone your using? Cause they are very very different believe it or not.

  • Anonymous Aug 11, 2011

    Sorry for the blurry video. I tried my best.

  • Anonymous Aug 11, 2011

    Nope,it's my Sony Ericssion phone.

  • Anonymous Aug 12, 2011

    Can't be. There's no way it can be the phone if everything checks out with the phone and with sony's web help. It has to be the device your connecting too.

    There's no other answer for it other than that

  • Anonymous Aug 14, 2011

    Thank You.

  • Anonymous Aug 14, 2011

    Your welcome. I hope everything works out for ya.

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Stathis Papadopoulos

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  • 98 Answers

Plugin your USB Cable and using the Sony Ericksson app on your computer, update your firmware. If you update your firmware and it STILL doesn't work, then i am afraid its the phone.

Posted on Aug 06, 2011

  • 5 more comments 
  • Anonymous Aug 07, 2011

    Thank YOU . I will inform you very soon.

  • Anonymous Aug 07, 2011

    I did the instruction you provided but the problem remains same.

  • Anonymous Aug 08, 2011

    In that case it seems that the BT module has gone bust and I wonder if it can be replaced. Please try the nearest SE Service Centre as it seems to be a HW problem which they alone can solve.

  • Anonymous Aug 08, 2011

    OK,Thank you.

  • Anonymous Aug 09, 2011

    Sir,Stathis Papadopoulos. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

  • Stathis Papadopoulos Aug 10, 2011

    It's kindof impossible to fix it. You should consider buying a new phone. Also, see for guides on how to dismantle it, and sell parts on Ebay if you want to make some money.

  • Anonymous Aug 11, 2011

    Thanks.

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Arindam Chanda

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You can master reset you device and your settings.............it might solve your problem. Try to master reset your settings first, if the problem persists then device master reset.

Posted on Oct 30, 2012

Krishnendu Sarkar

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The problem could be simple you can do just switch off your mobile and then turn it on after few seconds . Then try to switch on bluetooth .

I hope it will solve your problem .

If it is not solved , rush to the nearest service center .

Posted on Aug 08, 2011

  • Anonymous Aug 08, 2011

    I did it several times. Nothing happens in fact. I found no bluetooth sign to my phone and it does not wotk.

  • Anonymous Aug 09, 2011

    Mr. Sarkar. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

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Ramaly B

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Try restoring your phone to the factory settings (do a master reset), if do so , most of the software related issues will be solved.Otherwise the unit should be observed by a skillful mobile technician.Regards,Ramaly

Posted on Aug 08, 2011

  • 2 more comments 
  • Anonymous Aug 08, 2011

    Thank YOU. I did so but it happens nothing.

  • Ramaly B
    Ramaly B Aug 09, 2011

    Then you need to send the unit to service centre for advanced repairing, since its a hardware fault

  • Anonymous Aug 09, 2011

    All right & Thanks again.

  • Anonymous Aug 09, 2011

    Mr.Ramaly. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

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Anonymous

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After reading all that you have been told to do and all that you have done, it seems it is a HW failure for which you must contact the nearest SE Service Centre for rectification of the problem if possible.

Posted on Aug 08, 2011

  • Anonymous Aug 08, 2011

    Thank you.

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Raphael Josiah

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Http://www.scribd.com/doc/3808372/Sony-Ericsson-W580i-Service-Manual

That is a very clear link of what you have to do. It has pictures and a great explanation. Remove your bluetooth antenna, clean it, then reinstall it.

I hope this helped you.
Thanks for using fixya

Posted on Aug 07, 2011

  • Anonymous Aug 09, 2011

    Thank YOU . I'll follow it.

  • Anonymous Aug 09, 2011

    Mr.Josiah. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

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Bala Gopan

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  • 142 Answers

How do u say there is no Bluetooth , what are you trying to do.

Posted on Aug 07, 2011

  • Anonymous Aug 08, 2011

    I mean to say when I tried to switch on my Bluetooth on the phone,it shows nothing. I found no bluetooth device symbol and unable to connect my Laptop. I tried all possible solution suggested by the expert of above.But nothing happens useful.I think I can describe whole of the problem.
    Thank you.

  • Anonymous Aug 09, 2011

    Mr.Bala Gopan. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

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Anonymous

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Such problem on a sony ericsson phone can be caused by one of two major reasons.
First of all, if it so happens that when you turn on your bluetooth and you try to pair another device but the device fails to discover your phone, it might be a mere issue of you not setting your phone's bluetooth to be discovered. All you need to do is to check under the bluetooth settings and you should see something like "allow devices to discover bluetooth", it may be in another term but basically should mean that.
Secondly, your phone might need some major updates. It is also very likely that on production of your phone, some issues might have occurred which might have disabled your bluetooth from functioning properly. If the company discovers any such errors, they are most likely to fix it in a software update. You can visit the link below to see more information on updating your device software.
Update W580i firmware

If all the above doesn't work, you might have to ask a repairer to flash your phone or better still, get a replacement as the phone might have some other serious issues yet to be discovered.
Hope this was helpful?

Posted on Aug 12, 2011

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Anonymous

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Enable your bluetooth discovery mode.

Posted on Aug 11, 2011

Anonymous

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Normally people confirm the bluetooth ON by looking in to other phone. Showing bluetooth ON on W580i is by two ways. In spite having bluetooth ON, you can get as it is OFF if the blutooth item "visibility" is kept as "hide phone" In this case your phone will be viewed by only the devices (including phones) which you have allowed access by including them in "My Devices". The bluetooth sign is differently shown in such case. Make your the item "visibility" under bluetooth menu to "show phone". This should work.Apart from this keep in mind that certain make & models of other manufacturers may or may not support Sony Ericsson phones for bluetooth, which may be intermittent. If this does not solve your problem, then back up your contacts & other data on memory card and go to General menu - Master reset - reset settings. All your settings will be reset & start afresh. The last resort will be to update the software through Sony Ericsson Update Service.

Posted on Aug 08, 2011

  • 5 more comments 
  • Anonymous Aug 09, 2011

    Thank You Sir. But I checked everything you prescribed,I got no problem of this.I did your instruction. But it is the same as before.

  • Anonymous Aug 09, 2011

    It looks like component failure in your mobile. Was it dropped sometime ago? You need to get it done by service centre.

  • Anonymous Aug 09, 2011

    Yes,sir. It was dropped a few days ago.

  • Anonymous Aug 09, 2011

    Sir. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

  • Anonymous Aug 11, 2011

    Dropping causes hairline cracks on PCBs & soldering joints of chips (SMDs) on PCB, which are hard to locate & not to be seen by ***** eyes. You cannot be sure where it is. You need professional equipments to repair the mobile. e.g. digital oscilloscope, temperature controlled soldering station.

  • Anonymous Aug 11, 2011

    It is a good idea about posting a video. I went through it, but I hardly could read anything as resolution is very low & the video is blurred. Please make the video again with a digital camera or high resolution video with 5 megapixel mobile. You can post series of pictures.

  • Anonymous Aug 11, 2011

    Sorry for the blurry video. I will post a nice video again. Thank YOu.

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Anonymous

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Hey, first> try searching your device from other phones and try sending files from your phone. second>delete everything from your phone and do a factory reset.. third> still not solved... if your phone is under warranty go to the nearby showroom and replace it!!!

Posted on Aug 07, 2011

  • Anonymous Aug 07, 2011

    I did everything you said but still reaming the same problem.

  • Anonymous Aug 09, 2011

    Mr Singh. I have made a video of my problem.
    Hopefully it will be more easy going and understandable.Please go through the link : http://www.youtube.com/watch?v=kr1tbgYur...

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How to Put a DVD movie On Your Sony Ericsson w580i on Mac OS X

I just purchased the Sony Ericsson w580i; I want to convert a few DVDs so I can watch them on my phone. The problem is that I don't know the first thing about doing it. What format will I need to convert the DVD?
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The Sony Ericsson w580i is one of Sony Ericsson's lines of Walkman-branded handsets. These music focused phones are popular globally, but few of them have made it to the United States. The W580i is one of the few that has, carried by AT&T. And it's a good pick for the carrier.
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