Question about HP iPAQ h6315/h6365 Pocket PC

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Lost data There is a doc in my office who uses an Ipaq his wife bought him for Christmas. Sometimes he'll lock it up and when he does he removes the battery to reboot, and once this weekend he let the battery run out completely. Sometimes when he does that, his ipaq loses all the information in it. He's able to sync with his laptop, but why does this happen?

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The device doesn't exactly work like a computer... It needs battery power to "remember" what the user does. When you remove the battery, you let it forget everything. It's like how your car stereo loses it's memory channels whenever they do battery related work. What I would HIGHLY suggest, is set Activesync to do a full backup EACH TIME the device connects (it's in Tools, Backup). THEN, when he loses the information, you do a full restore. That being said -- to do a "reboot" just push the reset button (small hole on bottom left side grip) with the stylus. If you want a more thorough reboot, it's safe to just take the battery out for a few seconds. I do this about once a day.

Posted on Sep 14, 2005

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I'm sorry but the HP Ipaq 55xx series store data on a volatile ram based memory. Unlike a nand flash (like usb sticks, memory cards etc) this memory will hold data only as long as it's powered on. If your main battery gets empty you should still be able to retain your files for some 10-20hrs with the backup battery (if it's ok itself and not depleted). After this time the power to the ram memory is cut off and all data is lost.
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There is no way to recover the data from the ram memory as it is stored as an electric charge over some memory cells in the ram chips. When there is no power, these charges dissipate and the pattern is lost.

I'm sorry for having to give the bad news.
Bogdan

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How do you reset it to factory settings


To perform a soft-reset (if the device has locked), briefly insert the stylus or a paperclip into the reset hole on the bottom left of the 3715
To perform a hard reset (losing all data!), insert the stylus or a paperclip into the reset hole on the bottom left of the 3715 while holding down the far left and far right of the four main buttons. Information in the iPAQ File Store will not be lost, but data on the Internal memory will be wiped.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe



I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

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I just found the most protracted set of instructions to reset it for reference.

1. charge on ac only = 8 hrs
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4. charge on ac only = 4 hrs
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