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Posted on Aug 05, 2011
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Mtn online exe has stopped working - Computers & Internet

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Anonymous

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  • Contributor 1 Answer
  • Posted on Oct 05, 2011
Anonymous
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Open my computer
open program files
open mtn online
open user data
delete MTNNetInfo.dat
try to start MTNonline again
this was simple and effective for me.

  • Nzalie
    Nzalie Mar 14, 2014

    Thank you so much it worked

  • given lebopa
    given lebopa Jun 18, 2020

    Thanks a lot it worked

×

Avishek Samaddar

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  • Master 639 Answers
  • Posted on Aug 05, 2011
Avishek Samaddar
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Switch ON the PC, boot the PC in 'Safe Mode' by continuously tapping F8 button after you switch On until you get the Safe Mode Option.

Let windows boot in Safe Mode and log in to windows.

Switch On your PC/ Laptop and log in to windows.

Go to 'Start'--->Programs--->Accessories--->System Tools--->Click 'System Restore'


A 'System Restore' window will appear.

Here you will have to check "Restore computer to an earlier time' and click Next


Now you will find one Month Calendar window with Dates below, go to the previous month by clicking the '<' sign in the upper left hand corner of the Month Calendar and select any date that you see in Bold.


Note: It is better if you could remember from which date you are facing the issue, try to select a date prior to that date.


The detail of that particular date should show "System Checkpoint" and time on the right hand side box. Select that date.


Now, Click on Next and System Restore will start and windows will take a reboot.

After reboot your problem should be resolved.



If you feel that my answers have helped you getting solution to your problems then please give a vote.
Thanks.

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Related Questions:

0helpful
1answer

How do I get MTN to respond to complaint?

If you have a complaint against MTN (a telecommunications company), and you're having trouble getting a response, here are some steps you can take:
1. Contact Customer Service:
Phone: Try calling MTN's customer service hotline. Look for the correct customer service number for your country on their official website.
Email: Send a detailed email outlining your complaint to the official customer service email address provided on their website.
Social Media: Reach out to MTN on their official social media accounts (Twitter, Facebook, etc.) with your complaint. Many companies respond quickly to public complaints made on social media.
2. Use the Official Channels:
Ensure you are using official MTN contact details. Scams are unfortunately common, so make sure you are dealing with the right organization.
3. Document Your Complaint:
Keep a record of all your communications with MTN. Note down dates, times, and the names of the customer service representatives you speak to.
Document your complaint clearly and concisely. Include relevant details such as your account number, the issue you're facing, and any previous interactions you've had with MTN.
4. Escalate Your Complaint:
If your initial attempts are not successful, ask to speak to a supervisor or manager.
Some companies have dedicated complaint resolution teams. Ask if MTN has such a team and if you can speak to someone from that department.
5. Regulatory Authorities:
If your complaint is not resolved, you can contact the regulatory authority overseeing telecommunications in your country. They often have procedures in place to handle consumer complaints against telecom companies.
6. Legal Advice:
If your complaint involves a significant issue and remains unresolved, you might want to seek legal advice. Consult a consumer rights organization or a lawyer specializing in consumer affairs.
7. Online Consumer Forums:
Post your complaint on online consumer complaint forums. Sometimes, the public exposure prompts companies to resolve complaints faster.
Always remain calm and polite while dealing with customer service representatives. Clear communication about the problem you are facing can often expedite the resolution process.
Jun 19, 2019 • Cell Phones
0helpful
1answer
0helpful
1answer

I need to get hold of the OMbudsman that deals with MTN CELL PHONE ACCOUNTS ?

Hellow Catherine esterhuyse .
Sorry for the problem you face but you can do work and perform other minor jobs online and get paid for it such $150 to 250$ dollar by joining different survery ..group discussion online all you have to do is take you time and work online. .... Such site are usertesting. Com, panelsurvery, and a lot more site available you can earn extra cash and pay that amount....
Thank you
0helpful
1answer

Please anyone there can help me with mtn pocket internet or mtn online dashboard setup?? please i need help and my email is [email protected]

You need to ask the cable operator OR INTERNET person OR shoot a mail to the company whose Internet you are using. Server problems may be bcauz of timings you are using in , loose connection etc

0helpful
2answers

I want to use mtn network in ghana for my sanyo mirro because there is no network coverage for the phone.

Hi,

You will need to purchase an MTN Sim Card and insert it into the phone. If your phone is locked to your current network you will need to contact them directly to get the network unlock code to allow the phone to function with the MTN sim card.

Networks will respond positively if you inform them that you are currently in a country where you are unable to get coverage and you need the phone unlocked to allow you to use another network in this exceptional circumstance.

This is the best approach as online unlocking services are unreliable in my experience and you can end up bricking your phone altogether. Make direct contact with your home network and explain the situation as outlined. They are in possession of the correct network unlock.

If the phone is already unlocked to all networks it will work straight away on the MTN sim.

Thanks for using FixYa. Please leave a vote for the solution.
1helpful
6answers

What is MTN online assistatnce self service PIN number

Pls help me wit sucurity code, dis my numb 07067487974 pls i nid ugent pls
Sep 23, 2010 • Cell Phones
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