Toner refilling

You refilled the toner. Don't recommend refilling the toner. If you're going to spend the money on a copier. You should get genuine toner.
I suggest you make a service call and use genuine toner in future.

Replace it with an original toner cartridge. That could help.

You need a refill kit with a reset chipfrom CartridgeCo UK www.cartridgeco.co.uk tel.0845 388 3576

I don't suggest refilling cartridges as I work on printers every day but seems to me that you have done everything correctly the only thing I think you have done is either filled with incorrect toner thus giving a incorrect reading or when moving gear you have dislodged the pin that activates the reset procedure.

Thanks J

Have you refilled the toner cartridge or is it refill as when these toner cartridges are refilled they have a tendency to leak. I suggest to remove toner cartridge turn the machine off vacuum out the inside and replace the toner cartridge with a new original. Run 20-30 prints through to get rid of any other loose toner and then should be fine.

If printing doesn't improve then repeat process if still same problem suggest transfer roller to be changed.

Hope this helps
Thanks J