Tip & How-To about Xerox C2424 Copier

Disconnecting the Xerox c2424 Document Scanner

The Xerox c2424 Document Scanner has a very high rate of failure. After very limited use it can generate an error code of 39,012.40 indicating that the document feeder is damaged. Xerox's answer to 99% of the document scanner issues is to replace the unit. But while restarting or cleaning can possibly resolve this issue, it is also possible to just disconnect the scanner and use it independently of the document feeder.

Xerox documentation however, does not instruct the user how to do this and tech support won't walk you though it. (So, courtesy of Pastor Ray of Indiana) Listed here are the steps to operating the scanner without the document feeder:

(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer IN THE REAR OF THE PRINTER. You still need the side connector hooked up, the one by the power-on switch, power plug, USB port and all the other goodies.
(3) Power up the printer.
(4) It should work. However...
If for some reason the printer won't copy, then just do what I did in my experimentation:
(1) Perform a standard shutdown on the printer.
(2) Disconnect the Document Feeder from the printer in the rear of the printer.
(3) Physically remove the Document Feeder, leaving the copy platen visible.
(4) Power up the printer.
At this point you should be able to copy stuff.
(5) Physically reattach the Document Feeder, but DON'T reconnect it!
You should still be able to copy, scan, etc.

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what is code 39,012.40:61661


39,012.41 Document Feeder Optical Test Failure.
1. Cycle power to the system to clear.
2.Replace the document feeder
I'm afraid that the service manual does not give any other solution, but replacing the entire document feeder.

Jul 31, 2014 | Xerox C2424 Copier

2 Answers

Xerox C2424 error code 19,003.48 and 07,010.43


for error code 07,010.43

Access the power switch by opening the Interface Cover on the right side of the machine.
c2424-interface-cov-open.jpg
  1. Power OFF the machine. c2424-pwr-sw-arrow.jpg
click on this:
for maintainance
http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_maintenance.pdf

for troubleshooting:

http://www.office.xerox.com/userdoc/C2424/C2424_Web/pdfs/en/ug_trouble.pdf

Jan 30, 2008 | Office Equipment & Supplies

1 Answer

Xerox Phaser WorkCentre C2424 System Error: 39,003.40:63581 Do you know what this error is indicating and how to fix it?


Sounds like that is a scanner error, you should replace the lower scanner assembly Part # 109K01870.
Other scanner errors include 39,002.40 39,003.41 39,004.42 and 39,005.43 (any numbers after the semicolon is the page count)
You can order the part here
Here is a video that shows you how to replace it

Mar 17, 2011 | Xerox Phaser 8560MFP Laser Printer

2 Answers

error message 39,003.40


Sounds like you need to replace the document scanner. Here's a video to show you how to replace the it, should only take 5 to 10 min. ">

Nov 19, 2010 | Xerox C2424 Copier

1 Answer

Error code 39,003,40;61256 on a xerox workcentre


Here is the easy solution to fix the issue :

Click on the link and follow instructions to fix the issue.

http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

Dec 02, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

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