How to get your Harmony remote out of safe mode.

Hi everyone. So I can see that there are a lot of people who are having trouble with their Harmony remotes being stuck in safe mode. Here's how to fix it and get your remote working again:


1. Connect your remote to the computer.
2. Launch the Harmony Remote Software, and log in.
3. Click "Downloads" at the top and click "Firmware"
4. The remote will go through the firmware update.
5. Select "Yes", and click NEXT to update the remote.


Voila! Hope this can help

Hi There,
To get out of safe mode, do a firmware update from your PC. This will install the latest firmware and your configuration. Safe mode is a bootstrap designed to recover from firmware corruption issues so about the only thing it knows how to do is reload firmware.
However, if the remote fails to communicate with the PC when it is stuck in Safe Mode, please try the following.

1. Remove the batteries from the remote & check for any stuck buttons especially the Power button that may be causing the remote to stay in this state.
2. If it still will not apply firmware to get out of safe mode, then still without batteries hold down the #2 button while plugging into USB, and it should exit Safe Mode, and say something similar to 'Firmware Upgrade Success'. Even though it says this, still perform the Firmware upgrade since it was stuck in Safe Mode to begin with.