Sansa Mp3 player frozen? How to reset and format if needed.

To reset your Mp3 player.1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch.3. To turn the player on, slide the Power switch up then release instantly.
If that does not get your player working again, try and Format to clear any corrupt files that may be present.
You will lose all your music - sorry. Also try: 1. From the Main Menu, in the player -> select Settings -> Format.2. Select Yes.
You can also format using Media Player if you have unfrozen your player.1. ->start Media PlayerIf you have Media Player 10 --- Connect the player to the PC in MTP (See next step to change to MTP mode) .
1. Turn the player OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the player to the PC with the USB cable. once you have done that...
Click on the Sync tab.(be sure your player shows in the pull down menu)Click the pencil icon on the upper right corner of the window.Click OK to start formatting. Now if you have Media Player 11---Click the Sync tab.On the left panel, look for the device. It is usually the last device listed.Right-click on the device and select FormatClick OK to format.