Tip & How-To about Freezers

Freezer icemakers troubleshooting tips

Some Electrolux (parent company) freeezers like whirlpool and Kenmore use an optics emitter and receiver to detect when the ice bucket is full. if either device fails the icemaker quits functioning. review attached troubleshooting chart:

Posted by on

Freezers Logo

Related Topics:

Related Questions:

1 Answer

Ice full light continues to be on, will not make ice


Make sure the small emitter that sends a beam through the ice bucket to read ice height is not blocked or dirty...

Apr 21, 2016 | Igloo Cooler Igloo Portable Countertop Ice...

1 Answer

I have a Kenmore side by side refrigerator-Freezer. The ice maker stopped making ice. There is an "off-On" switch in the freezer along with a red light. The light keeps blinking. Can you give me an idea what is wrong?


Hi and welcome to FixYa, I am Kelly.

Here is a Job Aid that will help you:
http://adcxns1.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8527f904cc8ea8cd85256b5800672333/$FILE/4322658A.pdf

Testing the optics starts on page 25. You must follow the instructions verbatim as far as time lines or you will have to start the test over.
NOTE: There are 2 types of Optics. Pre 2002 and 2002 Optics. Make sure your performing that optic test that is a match for your unit.

Take a look at the charts on page 30. From here is appears that either the optics are blocked or
the emitter board has failed. Do the tests and follow the troubleshooting procedures to confirm this.

Thanks for choosing FixYa,
Kelly

Oct 26, 2010 | Kenmore Freezers

1 Answer

Ice maker not working


frst check wheather the compressor is getting current or not. if not than try it by changing the overload or thermostat. i'm sure that the problem will be solved....................have a nice day :-)

May 12, 2009 | Freezers

1 Answer

whirlpool side by side s20erww2v american f/freezer


Is the ice bucket still full? Ice makers have built in mechanism to cut itself off when ice bucket is full.

Sep 12, 2017 | Whirlpool Freezers

1 Answer

Ice Maker


the LED's are optics they sense the level of the ice in the bucket on the door under the icemaker is 2 1/4" screws you can remove the IM and the white cover put a small jumper in the pins T and H this will cycle the IM the door and optices will need to be closed (or best to tape them so you can leave the door open the IM should cycle if nt check the power at the N and L pins see if you have 120vs then we can go from there

Apr 08, 2008 | Freezers

Not finding what you are looking for?

73 people viewed this tip

Ask a Question

Usually answered in minutes!

Top Freezers Experts

Dennis Boxerman

Level 3 Expert

1303 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

John Tripp
John Tripp

Level 3 Expert

4656 Answers

Are you a Freezer Expert? Answer questions, earn points and help others

Answer questions

Loading...