Tip & How-To about HP Officejet 6500A Plus Wireless e-All-in-One Inkjet Printer, Copy/Fax/Pr

HP Officejet 6500A Printer - How to fix General Printer Error

Try this fix if your printer gives you an error code that says "General Printer Error"
Good luck! For All HP Officejet 6500 and 6500A printers:

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1 Answer

Why can't I scan, print or do anything? There is no error code.


Patti, you may have to do a hard reset.
1) Disconnect the USB cable from your computer
2) Remove the ink cartridges
3) Unplug the power cord. Wait for a couple minutes. Plug the unit back in,hit power button if needed.
4) Wait for the "Insert Cartridges" message, reinstall the cartridges
5) Close printers doors
6) If you get a recalibration message, allow the printer to complete this task
7) Reconnect printer to USB cable
8) Try your printing again.
Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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try this: http://h30434.www3.hp.com/t5/Other-Printing-Questions/How-to-fix-general-printer-error-OX6100004a/td-p/225711

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