Tip & How-To about Nikon Cameras

Tips For A Fast Answer to Your Questions

When you post a question on Fixya.com, you obviously want an answer, but a large number of questions will never be answered. If you review questions that have gone unanswered for extended periods, you will see a pattern that insures that no one will be able to help. Questions that are not questions at all, but rather vague incomplete statements lacking understandable details are routinely passed over by the experts. For example, "my camera doesn't work" or "press shutter release again." Shorthand and sentence fragments work on Twitter, but they are useless to those of us on Fixya who try to help you. If we cannot understand what you are asking, how can you expect us to respond?

So what do you need to do to keep your question out of the "Dead E-mail Office"? First, take some time to compose your question in writing using your word processor before you post it. Review what you write and refine your question so it is understandable. Ask a friend (someone you have not discussed the problem with) to read what you wrote. That way, you will be able to judge if what you wrote is understandable by asking them to explain in their own words what your problem is. If they do not understand what you wrote, no one else will either.
As you write, make sure you do the following:

    1) Phrase your question as a question in complete sentence. Since it is a question (if you have phrased it correctly) it should be followed by a question mark (?).
    2) Make sure you specify the brand and model of the equipment in question including any connected equipment. For example, if the problem is an electronic flash unit, include the brand and model of the camera you are using it with. The problem might not necessarily be the flash; it might be the camera it is attached to. Also, make sure you post it to the correct category.
    3) Include all of the details surrounding the failure. When we analyze your problem, knowing bothwhat is not working and what is working together can provide important clues.
    4) Tell what you have done to try to resolve the problem before you posted your question to Fixya. That can save a lot of time.
    5) When you are ready to post your question, copy and paste it from your word processor to Fixya.com under the correct category. As I review the photography categories, you would be astonished by the number of postings that are questions relating to such things as automobiles, microwave ovens, house painting, etc. There are also questions on photographic equipment that is posted to the wrong category. When I log onto Fixya to answer questions about lenses, I will not see your question if you posted it as an automobile.

    By following these suggestions, you will greatly increase your chance of receiving a timely and useful answer to your question.

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4 Answers

where do i find the answer that has been posted not finding my answer


Click on your highlighted name, hopefully it will show all your posts.

May 17, 2018 | Cars & Trucks

1 Answer

Hi, I asked a question on Sept. 12 regarding my leaking refrigerator, and paid, but I have not received any answer yet. My order number is 322728. How do I get my money back since I have not received any answer.


To assure you jget an answer to your question, I suggest you upgrade the level of service you require. Paid Questions remain at the top of the list until answered while free questions simply slip into the abyss.

I believe I saw your qusiton in the free section and I have no idea how to help you, so I didn't reply. If you purchased upgraded service ... I guess I didn't see that and if I had - I still cannot help you.

FixYa.com does offer a service whre you can ask a particular expert a question and they offer yo a list from which to choose. Of course, the expert in question may or may not offer a answer. Rest assured, you will not actually be charged if you dont get an answer.

For more details, please review the terms of use page. FixYa.com reviews this list at arms length. If you require more detail than this volunteer (me) has provided, please contact the web site directly via e-mail utilizing the Contact link at the bottom of the page.

I believe I have helped you with this current question ... which I feel qualified to answer based on my limited experience here as a volunteer.

Thank you for your continued interest in FixYa.com

Sep 18, 2011 | Refrigerators

1 Answer

PUK No. pls


My friend, I don't understand why this is such a popular question and why it is so unsolvable. I have probably answered this question 50 times at FixYa.com. PUK means Personal Unblocking Code. Did you search on FixYa.com for the answer or did you just post the question?

Here is the answer: ONLY your service provider can help you with this code. If you guess more than 3 times - your phone locks. If you guess 10 times, you can damage your telephone. Pleae review this article: http://en.wikipedia.org/wiki/Puk_code then call your service provider.

Thank you for your interest in FixYa.com

Mar 16, 2010 | Nokia E71 Smartphone

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