20 Most Recent LeapFrog Leappad Plus Writing Questions & Answers

Contact the website. You can't be the first or only person this has happened to.

Try cleaning the stylus, the cartridges and the port with a little rubbing alcohol. Use a Q-tip.

Try turning off your wifi and skip the wifi setup and create a profile. Then install Leapfrog connect on PC and update the Leappad. This should then resolve your wifi connection issue. It worked for me when I had the same issue today.

I have the same problem. did you ever find an answer???

If it does power up, and you are unable to get only the Go button not to function, there could be 3 problems
1. the cartridge is dirty
2. the sytlus is bad
3. the sensor membrane is wet or bad.

Clean the cartridge or try another book.
Replace the stylus.
Dry out the leap pad (this is a last resort. place the leapPad in a sunny window for a day, standing upright and open (remove batteries).)

If nothing else works, you can find another leapPad at most thrift stores (that works!), for about $5-$25 (any model, but you might not get a lot of model choices, but some even come with books and cartridges you might not have!)
Take a book and a cartridge with you, maybe even batteries, and ask the store if you can try it before you buy it (they will usually let you test it)

Hi, I have found this pen on www.leappadpen.com

I hope that this helps?

Regards

where do I go to get one

Sounds like a stuck pen button or the pen wire is pinched (look in the battery door at the pen wire).
Although it very well could be something (spilled) in the power button.
Don't take it apart too far.. once the membrane on the touch screen is disturbed or taken apart, it'll never work right again!
For a whole replacement leapPad, try a thrift store. I see them all the time, all models, under $20, sometimes under $5. (I have a 4 year old son and he destroys everything!)

Thanks for your question!
I'm sorry that you haven't received an answer yet.
The response rate on FixYa FREE questions is usually over 80%, but sometimes questions go un-answered when:
1. the question is unclear, incomplete, or poorly worded...
2. the question is mis-categorized - so the correct experts aren't viewing it...
3. the question requires an answer for something that cannot be explained online adequately...
4. specific training, tools, or equipment are required to avoid injury or death...
5. the Experts that are online simply don't have the resources to answer your question fully...
Please feel free to re-work your question if you feel one of these may be the reason.
Of course you are not required - but converting your question to a PAID one usually increases the reply rate as well.
Normal rates for FixYa are...
$ 9.99 answer for one question.
$12.99 Live Real-Time online chat or premium e-mail support.
$29.99 Live Real Time phone support
Sometimes FixYa will run specials for unlimited questions via monthly subscription or reduced rates for limited periods.


Consider the savings that can be had when an informed Expert can save you a $100 service call, or a $350 trip to the car dealership.
Your problem solved - guaranteed! Or your money back!!

If you don't want to pay - feel free to re-submit your question so it returns back to the top of the work queue if you still need help.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for helping with your FREE question

Try pressing the on/off button to turn it off. I had a same problem. I depressed the on/off button for ~6 second or so and the device turned off. When I turned on again, the LeapReader no longer had a white light and was recognized by my computer.

Enter 1111 and it will say oops wrong password then enter 419 backspace and get rid of the 9 and then 27 worked like a charm took forever to find one that worked and this one worked for me once in change the 4 digit code to something ez