20 Most Recent Omnitech 893737 11 Sheet Cross Cut Shredder Questions & Answers

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Can not get paper to shred

Check the Power Ensure that the shredder top is firmly placed in the shredder basket if the unit will not operate. If the top is not in place the feeder will not work and accept any paper. Make sure it is firmly plugged into the wall outlet and that the outlet is active. Rest the Shredder Let the shredder cool down if the shredder has been running continuously for a long time. It may have overheated and needs to be left in the off position for at least 30 minutes to reset. Verify the basket is empty or not too full as that will cause the shredder to deactivate. Clear Paper Jam Rotate the shredder into "Auto" and reverse to loosen any paper jam that is stopping the gears. Pull out any papers that are sticking out from the shredder feeder. If there is no progress then unplug the shredder and remove the shredder top from the bin. Turn it upside down and use tweezers to free any paper that is blocking the gear. Auto Mode Not Working Select the "Auto" option and feed paper into the center of the feeder tray if the shredder is only working in reverse mode. The sensor is located in the middle of the feeder tray and could be blocked by jammed paper. Use an index card to firmly unblock any paper that could be blocking the sensor.
2/12/2015 11:48:11 PM • Omnitech Office... • Answered on Feb 12, 2015
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Customer support service number

Searched online for almost a hour and then found it on the underside of my shredder - 866-790-8026. It's a Staples brand product.
8/26/2014 11:20:04 PM • Omnitech Office... • Answered on Aug 26, 2014
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Is it possible to change out worn gears in the

Yes it is possible you could easily get it from youtube.
8/27/2013 12:44:21 PM • Omnitech Office... • Answered on Aug 27, 2013
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