20 Most Recent Samsung RF261BEAESR 26 Cu.Ft. French Door Refrigerator With Filtered W Questions & Answers

You may have a bad thermistor or two on the main control board. If you have access to the service information this will tell you if the thermistors are out of spec by measuring the resistance of the thermistor and see if this corresponds to the temp of freezer or the box. The tech sheet will have a list of what the resistance of the thermistor should be at what temperature. If the thermistors are out of spec they send the wrong information to the control board resulting in the problems you are having.

Samsung... | Answered on Sep 13, 2020

The solution could be as simple as defrost the refrigerator for 12 hours. Take off the cover plate at the bottom of the back of the fridge and clean the area of any dust and grime. Use an air blower to blow out each of the holes where air comes out in both the refrigerator and freezer section. (An electric blower is best.) If there is water in the drip pan, use a sponge to remove that water.

If the LC error recurs, then you will need to have the panel control board replaced. The control board isn't getting the correct messages for the Load Communication circuit. The replacement usually involves a service call.

I hope this helps.

Cindy Wells

Samsung... | Answered on Aug 25, 2020


Samsung... | Answered on Aug 21, 2020

Compressor or evap probly gittn worn..havin it pressure tested will confirm. And that means get a new fridge or good used cause itll cost less then repair

Samsung... | Answered on Aug 02, 2020

There is a drain hole behind the panel in the freezer section. Turn fridge off and pull the power plug. Remove all shelves from freezer.Remove the bottom (larger) panel, about 8 screws. Right at the bottom you will find there will be a build up of ice. You need to defrost this ice and allow the hole to defrost. This can be done by gradualy pooring hot water. Do not try to scrape the ice as you risk damaging the defronst thermastat. From the rear of the fridge remove the inspection panel at the bottom. On the right side as you face the rear you'll see a tube.(maybe white). this is were the water SHOULD come out. It just goes into the plastic tray underneath and evapourates. As you defrosts the ice inside, it will take some time. You will start to see your hot water pouring out of this tube. Placing a small container under the tube is a good idea. Make sure the tube is free from any gunk and is flowing freely. Replace all the bits and you should have fixed your fridge. Note. that turning off the fridge at the power source for over two hours allows the computer in the unit to reboot and solve any defrosting issues it may have with its self. Hope this helps. Good luck.

Samsung... | Answered on Aug 02, 2020

I have never owned a fridge freezer so have no experience to draw on apart from a sketchy knowledge of the principles involved.

I just wanted to mention that food remaining frozen at -2 C or even -6 C doesn't mean the food will remain safe to eat indefinitely, in fact the safe life of food at those temperatures will be about the same as in the freezer compartment of the old fashioned fridge - a matter of a few weeks to a couple of months.

The safe and almost indefinite storage of freezer food requires temperature of -25/-27 C

I suggest you obtain service for your fridge freezer...

Samsung... | Answered on Jun 29, 2020


1Place the appliance thermometer in a glass of water.

2Set the glass of water with the thermometer in the refrigerator on the middle shelf.

3Check the temperature on the appliance thermometer after 24 hours.
The temperature should register between 37 and 40 degrees Fahrenheit (2 and 4 degrees Celsius) in order to store food safely.

4Look for the temperature control dial inside the refrigerator if you have to adjust the temperature, and make it warmer or cooler.
If you can’t easily see the control dial, check the owner’s manual for a diagram that shows the location
When looking at the refrigerator temperature dial, you may see numbers rather than degrees. The majority of refrigerators use a set of numbers, with the lower numbers representing cooler temperatures and the higher numbers representing warmer temperatures.

5Move the temperature dial in the necessary direction to adjust the temperature up or down. Be sure to move the dial only one number in either direction because it probably will not take much to change the temperature in the refrigerator.

6Adjust the temperature balance control if your refrigerator has such a dial or sliding switch. This allows you to direct more or less cold air to the refrigerator section from the freezer section.

7Wait at least 24 hours, and then check the refrigerator temperature again.

8Observe the amount of frost in the freezer section of the refrigerator if you are unable to properly set the temperature.

90Defrost the freezer if the amount of frost is more than .25 inches (.64 cm) thick.

10Repeat the steps as necessary until the temperature is within the safe range.

11Use a permanent marker to draw a line on the dial after you locate the best setting on the refrigerator temperature dial. This will give you a reference point in case your dial moves and needs to be adjusted in the future.

Hope this helpout...

Samsung... | Answered on Jun 22, 2020

If the freezer is cold enough and the icemaker is cycling that only leaves the inlet valve. replace the valve and enjoy the ice.
If the freezer is cold enought and the icemaker does not cycle, then you have a bad icemaker. Simply replace the icemaker and viola.
Samsung Service Center
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Samsung... | Answered on Jun 20, 2020

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