20 Most Recent Avaya Digital Systems&Adapters ( DEFINITY, Nortel Meridian, and other PBXs) (EP1ITAANALOGADAPTER) Questions & Answers


Hello Bill,

Please try the workaround from Avaya support:

Change the music source to Tone On Hold and then back to Music.

But their resolution as per the documentation is to:

Contact your technical support organization. Request and apply patch 8642/8643 (or, if available, any later patch which
includes 8642/8643), or upgrade to field load 115.1 or later for Release 2.2.1 of Communication Manager, if available.

Please post back if you are still having issues.

Avaya Digital... | Answered on Aug 07, 2009


Is this a new mailbox? Or a new one? Are you sure there is a mailbox set up? Can you access the mailbox while onsite?

Avaya Digital... | Answered on Aug 14, 2008


This is the forums for Avaya, I would repost in the Nortel side. BUT, i do know the CICS needs to be of the correct revision to work with CP.

Avaya Digital... | Answered on Jul 07, 2008


You Need An Adapter Which Connects To a Trunk or ( Line ) port of the Avaya, let me know if yoy need the part no. or any other help. -Bob

Avaya Digital... | Answered on Oct 02, 2007


arrow keys to locate the option Call Settings.... arrow keys to locate the option Show Phone Screen. arrow keys or press the On/Off soft key to change the setting. number and name.

Avaya Lands... | Answered on Jun 09, 2020


Power surges damage electronics that power up devices. The surges push too much current into the units sensitive controllers and thus damage the units beyond repair.
As a system ages, it declines just like people and thus tend to break down gradually. Power surges just make electronics go faster down hill.

Avaya Lands... | Answered on Apr 04, 2020


https://www.youtube.com/watch?v=Llvnk_jRwn8

Avaya Lands... | Answered on Mar 25, 2020


On most phones, a red light indicates a message in voicemail. You need to press the MESSAGE button and follow the instructions on pages 4 and 5 of this reference manual.
https://downloads.avaya.com/css/P8/documents/100130184

Avaya Lands... | Answered on Feb 09, 2019


Have you tried to retrieve any message? Sometimes another extension will set the MW light on inadvertantly.
Calling the VM won't help but if your retrieval attempt keeps ringing it will be a phone somewhere within the system. FIND IT & Answer the call at THAT extension and the light should go out. NB sometimes there can be more than one in Queue. Panasonic stack up to 8.

Avaya Lands... | Answered on Jan 23, 2019


This is done via the Avaya Manager program on the PC that is administering it. The Main system Password can be hacked and reset but it takes special equipment and training.

If you can't get in normally, I say time to get an onsite tech.

Avaya Lands... | Answered on Jan 23, 2019


Try using a PROGRAMMING port like 10 or 11.

Avaya Lands... | Answered on Nov 24, 2018


On a Partner I presume?

IC 4 and the extension. I don't think the older system had offsite transfer.

Avaya Lands... | Answered on Nov 24, 2018

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