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Hi cknight187,

You may try the troubleshooting below that can be done to get the sound to work again with the Zizzle "Hooke on Phonics".


1. Use the steps below to change the sound card to something other than the Game Compatible setting.

• Click on Start, Settings, and Control Panel

• Double click on Multimedia (or Sounds and Multimedia in Windows Me, or Sounds and Audio Devices in XP)

• Click the Audio tab.

• Under the Playback section, look for the Preferred Device.

• Under Preferred Device, click on the arrow pointing down and select a device other than Game Compatible..

• Click on the Apply button, then the Ok button.

• Close the Control Panel.

2. If that does not correct the issue, you can bypass Microsoft DirectSound, and play audio directly through your sound card.

• Click Start, and then Run.

• Type DxDiag and click OK

• Click the Sound tab

• Under DirectX features, you will see the Hardware Sound Acceleration Level.

• Move the slider bar to the left or right until it says Basic acceleration and click Exit.

3. If you are still experiencing problems, check the following:

- Check that your speakers are turned on and connected to your computer.
- You can verify that your sound system is working by playing any audio file.
- Make sure you've closed any other programs that use audio, such as RealAudio, WinAmp, or Napster.
- If the audio still doesn't work properly, update the drivers for your audio card from the manufacturer's Web site.

Hope it helps.

Thank you for using Fixya.

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Sounds like you are missing the central support rod or bar that connects the Babyweaver swinging crib to the stand, providing stability and support for the crib. This component is crucial for maintaining the structural integrity of the crib and ensuring safe usage. Here are some steps you can take to address the missing part: 1. Contact the Manufacturer: - Reach out to Babyweaver or the manufacturer of the swinging crib to inquire about obtaining a replacement central support rod. - Provide them with details about the missing part and the specific model of the swinging crib to ensure you receive the correct component. 2. Check for Spare Parts: - Check if the swinging crib came with a user manual or assembly instructions that may have information about spare parts or replacement components. - Look for any contact information provided for customer support or spare parts inquiries. 3. Online Search: - Conduct an online search using keywords such as "Babyweaver swinging crib central support rod" or "Babyweaver crib replacement parts" to see if you can find the specific part for purchase. - Explore baby product retailers, online marketplaces, and specialty stores that offer replacement parts for nursery furniture. 4. Local Retailers: - Visit local baby product stores or furniture stores that carry nursery items. - Bring the existing part (if you have one side of the support rod) to help them identify and match the missing component. 5. Custom Fabrication: - If you are unable to find a suitable replacement part, consider contacting a metal fabrication shop or a carpenter who may be able to custom-make a central support rod that fits your Babyweaver swinging crib. - Provide them with measurements and details about the required specifications for the part.