20 Most Recent LeapFrog Tag Reading System Questions & Answers

You need to contact the seller. The device has a detection problem, which is not something you can correct, unless the toy has instructions for how to reboot it. It sounds like a defective sensor.

LeapFrog Tag... | Answered on Jan 24, 2018

have you had any luck with a solution I have the same problem, [email protected]

LeapFrog Tag... | Answered on Jan 08, 2018

You can purchase new one from amazon LeapTV Educational Active Video Gaming for Kids. I hope this was helpful. cheers

LeapFrog Tag... | Answered on Oct 15, 2016

The two responses to this question have nothing to do with the question! I have a similar problem. I have a brand new Tag, connected and uploaded books just fine, but in my case it doesn't say any name when turned on/off.

LeapFrog Tag... | Answered on Dec 25, 2014

it depends on what Operating system your using, if xp then goto devices in the control panel and click on detect new devices, also check there if the usb drivers are installed, sometimes you have to install the software before plugin it in. if it's win7 then again click on devices and also check my computer when the usb is connected, and again install the software before plugin it in. best regards.

LeapFrog Tag... | Answered on Dec 20, 2014


Please take a look at this link and go through the steps. http://leapfrog.custhelp.com/cgi-bin/leapfrog.cfg/php/enduser/std_adp.php?p_faqid=1638&p_created=1208987240

Please let me know if this helps you out.

Thank you

LeapFrog Tag... | Answered on Mar 31, 2014

it only works for the specific leap reader pen paper

LeapFrog Tag... | Answered on Jan 24, 2014

Hello I will try to help you. If the pen was working up until the batteries died then the problem logically would be solved by putting in new batteries. That said, remove the "new" batteries and install them in another device to be sure that they are good. Some new batteries die in the package before being used.

Then make sure you are putting the batteries in correctly, pay attention to the + and -.

Finally, you can clean the ends of the battery chamber by using a pencil eraser and rubbing it on the metal contacts.

Let me know if one of these things fixes your problem as I have additional ideas.

LeapFrog Tag... | Answered on Dec 29, 2013

Not finding what you are looking for?
LeapFrog Tag Reading System Logo

168 questions posted

Ask a Question

Usually answered in minutes!

Top LeapFrog Toys Experts

Nikki  Mclean
Nikki Mclean

Level 2 Expert

293 Answers

Crystal Walters
Crystal Walters

Level 1 Expert

19 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

32351 Answers

Are you a LeapFrog Toy Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

LeapFrog Toys

  • LeapFrog Toys

Most Popular Question

leap frog tag pen work any longer

  • Toys