Top 20 Lucent AT&T 960 Corded Phone Questions & Answers

Once the keypad starts becoming unresponsive to pressed buttons, there is little that can be done. With the decline in landline service, full featured telephones like the AT&T 960 are no longer being made. Check eBay for any listings of 960s or look at the current selection of at&t branded corded phones to see if any of them are a suitable substitute.

The AT&T 960 (and Lucent 965) telephones were discontinued years ago. Used examples can often be found on eBay.

Given that consumer telephones are inexpensive, the cost of repairing the speaker phone on the 960 (assuming you still have it) is probably not worth it.

Going off of my memory....to program a speed dial you would first press "Program", enter the telephone number you want stored and then press the one of the memory buttons to save the number to. If the number is to be saved on a lower memory position press "Lower" before you press the memory button.

AT&T's telephone product website has a section where user manuals for many AT&T and Lucent branded telephones.

http://telephones.att.com/telephones_ui/support/dsp_manuals_list.cfm

The 960 is no longer listed, but the many of the basic functions are similar to the 922.

This happens on our AT&T 962 & Lucent 965 telephones. The phones don't all do it at the same time and the only way to clear the trouble is to unplug the telephone, remove the batteries and then put everything back together again.

I know this was posted 2 years ago, but I'll try to answer the questions anyway.

1) By itself, the AT&T 960 telephone does not have the ability to forward calls. That would be a function of your service provider (or in this case the PBX that it is connected to).

2) How to forward calls varies from PBX to PBX. You would need to speak with someone who administers the telephone system.

When you push the line where the call is parked, you should already have the reciever in your hand. If you need to put the call on speaker and you have the reciever in hand, just push the speaker button.

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not sure if this site will help or not as I don't have this phone system, but maybe you can make sense of it. Best of luck. http://www.tek-tips.com/viewthread.cfm?qid=1587630

turn off voice mail unless they are gone,what if they are hurt and takes them 10 rings??

Sounds like either you have do-not-disturb activated, or you have call-forward-all to voice mail set. You should have call-forward-no-answer turned on but it's easy to enter wrong code. Find a list of codes for your system and see if its one of those.

You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when people call while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.

You have unheard messages on the voicemail system provided by your telephone company. This system records messages when people call while you're already on the phone. Please contact your telephone company for instructions on accessing their phone system.

press # longer

Hi,

With that issue, since you are in a quiet room and you are still hearing loud static noise in the background, there could be a problem with the wiring inside the phone that needs to be checked. And, make sure that you are not near any electronic device like Television, Radio or Refrigerator because those appliance and alike are causing static noise because of their frequency.

Cheers!

If the processor sits in a 2 or 5 slot carrier, double check that the card is seated firmly in its slot. There's a plastic clip on the bottom of the card that keeps it locked into place and sometimes it comes loose. When you lose dial tone, check the lights on the face of the cards. You could have one card causing the rest to fail or just not secure.

If that doesn't fix it, it's probably time for a repair technician or start swapping card positions. You could start with pulling everything but the Processor and see if the trouble goes away, then add cards into the system.

Carl

Hi - Unless your phone is really different, handset cords are universal, they are just four pin narrower RJ11 cables.


They are available wherever they sell phone extension cords, anywhere from Walmart to your chain drugstore (I'm talking about the US here, other locations may not apply) and certainly any electronics store.

Good Luck and Thanks for using Fix Ya.

Mikeywaf

I see your problem has been up for a few days and it appears that noone has answered?I cannot see other peoples recommendations,only your replies,and I see none.Hence my name,I can try.I have a good knowledge of system designs and will have a go at it.I see many pick and choose helpers and it kind of stinks.I have found a downloadable manual from a site I often use and there are about 20 different models of the Merlin Legend.Please let me know your model # and I will use the manual to see what does what.Also,TTR=Time To React?Thanks,Greg

Changing the time on a Partner system is done on either ext 10 or 11. At one of those ext's press the feature key and "00"
next press the left hand intercom twice
the display should say system programming
enter in "#103"
the display should say system time and the current programmed time
enter the new time in 24 hour format
press feature "00" to logout

Either no power from the electrical outlet, or the power supply in the phone system is damaged. Sometimes there is a fuse in the phone system that can be replaced. You probably don't have to replace the entine system. Also, you may be able to simply unplug, then plug the AC power back in. Then wait a few minutes for the system to load back up.