may be you are trying to empty your mailbox (delete) yet you have their an unread message (new message). If you try to delete a group of messages that includes new messages, the system beeps five times and doesn't delete any messages.
otherwise, To delete all messages for a particular line or mailbox, press the number of the line or mailbox (1-4) and then press 3. You'll hear "Messages deleted."

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Lucent 1872... • Answered on May 05, 2011

2 Answers

Not working

Astonishingly, assignment of announcement to phone line is not documented in the user manual. Tech support was totally worthless concerning this issue. I had to discover it by trial and error. To assign an announcement to a specific phone line do the following:
1) Record your announcement message for a, b, c, ao, etc. as documented
2) Press program
3) Keep pressing the feature button until ANNC appear at the bottom of screen, line 1 appears at the top, and the letter 'a' appears in the middle.
4) Choose the announcement to be assigned to Line 1 by pressing the select button
5) Press the feature button again. Line 2 appears in the display.
6) Repeat step 4 to select the announcement to be assigned to Line 2.
7) Press program button, or take phone off-hook to end the sequence.

Shame on AT&T for such shoddy documentation, and lack of support for their products!

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Lucent 1872... • Answered on Apr 14, 2011

1 Answer

How do you change the time on this phone

for sending text messages :
1.go to your message settings and check the message center number to see if it is correct
2. call to your network operator customer care
3. request the message center number...
4.note it down
5. go to message settings>message center number
6. insert the number which is noted by you and save it
this solves your messaging problem ...
Good luck

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Lucent 1872... • Answered on Nov 13, 2010

1 Answer

I can't get dial tone and can't dial out.

make sure the phone is plugged in. You'll need dialtone first, the other issue will fix themselves once you have dialtone!

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Lucent 1872... • Answered on Feb 10, 2010

1 Answer

The phone cuts off after

Hi,

The system is capable of recording a message up to 4 minutes long. There are 3 main causes of incomplete messages

1) If a caller leaves a very long message, part of it might be lost when the system disconnects the call after 4 minutes.

2) If the caller pauses for more than 7 seconds, the system stops recording and disconnects the call.

3) If the system’s memory fills up during a message, the system stops recording and disconnects the call.

If you find that this problem is happening with all messages then the problem is with the memory or a corruption of the system and there are two remedies.

1) Individually select and delete old messages in order to free up memory for new ones - to do this simply press delete whilst listening to an old message.

If you want to delete all messages press and hold down the delete button until you hear an announcement that all messages are deleted. This only works if you have listened to all of your messages. If there are new messages on the system it will beep 5 times to indicate that no deletion has occured.

2) If the problem persists you will need to reset the system. To do this;

Remove the directory card and its plastic cover from the memory button area.
You will see the reset button. The button is recessed. Use the end of a paper clip to press the reset button.

Be aware: If there is a problem with the system, pressing the reset button will completely reset the system, and might delete any messages as well as your announcements. You may have to record a new announcement.

Thanks for using FixYa. If the solution works please do leave a vote for it.

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Lucent 1872... • Answered on Feb 08, 2010

1 Answer

Getting a lot of ststic while on a call??

It could either be that the handset cord is bad or if the static is on all sets, that it could be a telephone line problem. In the later case contact your telco provider.

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Lucent 1872... • Answered on Dec 21, 2009

1 Answer

I need to rerecord the greeting message for my phone system.

According to the instruction manual, which can be found at: http://telephones.att.com/docMgt/public/art/175/1872_manual.pdf,

TO RECORD AN ANNOUNCEMENT:
1. Press A.
2. Choose the announcement location by
pressing s until the appropriate
mailbox is displayed.
3. Press R. Begin speaking after the beep
4. When you are finished, press S.
You will hear your new announcement.
5. Repeat Steps 1-4 to record another
announcement
— OR —
Press S.

TO REVIEW YOUR ANNOUNCEMENT:
1. Press A.
2. Press s to choose the announcement
you want to review (A, B, C, AO,
MBOX 3, MBOX 4).
3. Press P to hear the selected
announcement.

Or, if you're away from the office,
CHANGING ANNOUNCEMENTS:
You can re-record any of the announcements
currently in use by any
line or mailbox.
1. Contact the answering system.
2. After two beeps press a number key
(1-4) to select a line or mailbox, then
press 4*. The system beeps and begins
recording.
3. Speak into the telephone in a normal tone
of voice.
4. Press # when you are finished. The
system beeps once and plays the new
announcement.
To review your announcement, press a
number key (1-4) to select a line or mailbox.
Press 41 after the two beeps to play
your announcement.
NOTE: If announcement is being used by
both lines, re-recording the announcement
will change the announcement heard on
both lines.

Hope this helps!
tkhusa420

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Lucent 1872... • Answered on Oct 03, 2009

1 Answer

Don't know how to record out going message on

1 Press Annc.
2 Choose the announcement location by
pressing select until the appropriate
mailbox is displayed.
3 Press Record. Begin speaking after the
beep.
4 When you are finished, press Stop.
You will hear your new announcement.
5 Repeat Steps 1-4 to record another
announcement
— OR —
Press Stop

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Lucent 1872... • Answered on Sep 26, 2009

1 Answer

Looking for directory card and plastic cover for memory keys

I recommend that you google directory card for Lucent AT&T 1872 phone. This should take you straight to what you need. You may have to pay a price for it but at least you will have what you need.

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Lucent 1872... • Answered on May 29, 2009

1 Answer

We have the AT&T 2 line digital answering system #1872.

Unfortunately, there is no way to turn that light off. I had the same situation and researched, called help lines and even had the phone company out to check. The light will stay on. but there is no service to it.

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Lucent 1872... • Answered on May 05, 2009

1 Answer

I lost the users manual

http://www.ask.com/bar?q=manual+for+lucent+phone+1872&page=1&qsrc=0&ab=2&u=http%3A%2F%2Ftelephones.att.com%2Ftelephones_ui%2Fsupport%2Fdsp_manuals_list.cfm

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Lucent 1872... • Answered on May 04, 2009

1 Answer

I need instructions that will change the three digit remote

Manual for the 1872
http://www.ask.com/bar?q=manual+for+lucent+phone+1872&page=1&qsrc=0&ab=2&u=http%3A%2F%2Ftelephones.att.com%2Ftelephones_ui%2Fsupport%2Fdsp_manuals_list.cfm

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Lucent 1872... • Answered on May 04, 2009

1 Answer

Change Answering Machine message in Lucent 1872 corded phone

I have this phone and manual. In order to record a new message follow this, 1. To record a new message 2. Pres [ANNC] 3. Choose the message location by pressing [Select] untill the appropiate mailbox is located. 4. Press [Record]. Begin speeking after the beep. 5. When finished press [Stop] 6. Repeat above to record another announcemnt GarryM

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Lucent 1872... • Answered on Mar 19, 2009

2 Answers

Lost code number needed to retrieve messages

hey, you can download the manual for this phone from here
http://telephones.att.com/telephones_ui/support/dsp_manual.cfm?manualID=175

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Lucent 1872... • Answered on Mar 01, 2009

4 Answers

Accidentially deleted 3 saved messages from grandson

Sorry for such a late reply. I just saw your question.
You can recover deleted messages with the help of USB SIM card reader. For more info, please revert back.

Regards

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Lucent 1872... • Answered on Feb 07, 2009

3 Answers