20 Most Recent NorStar CallPilot 100 Voice Mail, 10 mail boxes - Answering Machine Questions & Answers

Have all employees delete all messages from all mailboxes.

NorStar... | Answered on Oct 02, 2016

You need to export the CallPilot Manager output to a spreadsheet and look at the minutes used column vs. the mailbox size column. You can setup a function for a new column, that looks at the exiting columns to determine if the mail box is full.

NorStar... | Answered on Feb 05, 2013

Depending what number your extensions start with, you need to go to the programming for the auto attendant and "undefine" the number in the menu. More than likely, it is built as a "thru-dial" and allows callers to punch in the extension. If you remove this, callers will have no other choice but to use the options in the menu. I can walk you through these changes if you want.

NorStar... | Answered on Aug 11, 2010

The norstar extension may be setup up for Call Fwd to voicemail, or call fwd/busy. Also, Custom Call Routing may be setup to send the caller directly to the mailbox.

NorStar... | Answered on Aug 11, 2010

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NorStar... | Answered on Apr 30, 2010

You are probably inadvertantly did a busy station signal to sta 24 and are still queued up to it. Call 24 AND have them ANSWER to clear it. You may have to do it multiple time as most systems will allow 8 stations in the queue

NorStar Lands... | Answered on Jun 09, 2019

Does it light up?
Does the speakerphone work?
Have you swapped the cords and handsets?

NorStar Lands... | Answered on Jun 09, 2019

I'm have trouble seeing through the internet and do not know what make or model you are referring to?

Have you tried being ON THE HANDSET and then pressing the handsfree/speakerphone key?

NorStar Lands... | Answered on Dec 29, 2018

Try swapping them with phones that are working. Make sure they are not in DND as well.

NorStar Lands... | Answered on Jul 02, 2018

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