20 Most Recent Golden Technologies Alante' Power Chair Questions & Answers

mcdevito75 here, It could be both or something loose, contact the chair manufacturer for repairs, or any surgicall supply outlet.

Golden... | Answered on Oct 16, 2016

Depending on your joystick that is either a right brake fault or a controller fault.  Try turning it off, pull both brakes out of and back into drive mode and then turn it back on.  If that doesn't fix it then you may need to get a tech out there to look into it.

Golden... | Answered on Oct 16, 2016

Each wheel is run by a separate motor. This looks like either bad controller box, or bad motor. If it starts out working fine, then the one wheel stops after a short period of time, then it is probably a controller at fault. However if the motor is overheating due to mechanical binding such as a brake failure (the parking brake) or lacks lubrication causing excess power consumpltion, then the controller will shut down at some poiunt to avoid damaging itself and/or the motor. have a helper put the chair up on cememnt blocks, or woodne boxes etc, so you can observe it running. Listyen to the motor by doing left full and right full turns. The motors should be equally quiet and run at the exact same speeds. Dragging noises indicate a problem. be sure your parking brakes are disengaged. Now with the chair off, rotate eaach wheel by hand. They should need the same amount of force to move. if the bad wheel is harder to turn then it may need replacing or has bad brushes, brakes binding or in most cases dried up grease in the gearbox.

Golden... | Answered on May 17, 2014

re-engage the motors look for two levers one on each motor and move them to locked position

Golden... | Answered on May 17, 2014

battery fault try charging the battery

Golden... | Answered on Jan 20, 2014

says that is a battery fault may need charging

Golden... | Answered on Jan 20, 2014

well a 7 flash is a remote fault check to make sure joystick is connected properly,or contact dealer

Golden... | Answered on Jan 19, 2014

It all depends on what kind of metal that it is. Howver there is
welding material for all kinds of metal. If it is plastic you might try
JB Weld It is good and strong on most any thing.

Golden... | Answered on Aug 04, 2013

Will ok lets look at the wiring for the batteries. Does each battery have a cable with a red and black lug that attaches to the battery and the other end has a connector that plugs into a connector going to the power module or controller? If it does then you should have red to positive and black to negative on each battery then plug the connectors into either one of the connectors going to the power mod. Now if you have only one connector from the batteries to the power mod. Then the cable from the connector should be attached to the red on one battery and the black on the second battery and there will be another cable to jumper between the two batteries attaching the red and black posts together. In other words you are connecting the batteries in series to provide 24 volts to the chair. If you have access to a digital voltmeter you can set it to 200 volts dc and plug the leads into the two outter plugs on the charger port located under the front of the joystick. With out the charger plugged in you will be reading the current battery voltage and after a full charge you should read 25-27 volts. If you are not getting that then either the charger is not working correctly or you have a bad battery or batteries. Will you can e-mail me @ [email protected] if you need more help good luck

Golden... | Answered on Oct 28, 2010

If you cannot reach local Technical support, Contact Golden Technologies at 800-624-6374 for assistance. Was the power chair working, then stopped? Are there any flashing lights? Have you charged the battery?
Good luck!

Golden... | Answered on Oct 27, 2010

press the top button on your joystick the lights on the joystick will come on showing battery charge and speed wait about 5 seconds then push the joystick forward and away you go I would suggest placing the spped on slow until you get used to driving the chair

Golden... | Answered on Aug 17, 2010

mcdevito75 here, If the chair wirked fine before you changed the battery--ies you:ll have to double check your work, remove 1 battery and note the + and - terminals as indicated where you place the battery--ies in the chair. The Dome side of the battery is + or positive and the flat side of the battery is - or negative, double check battery--ies in the chair for proper placement.

Golden... | Answered on Jun 23, 2010

Hi. Sounds like a loose battery terminal or a faulty in-line battery connector, or a loose terminal on the controller.
Could also be caused by a faulty set of batteries that can't supply enough current ( amps ) to drive the machine.
Could be a siezed brake solenoid stopping the motor from turning. A burnt out motor will also cause this problem. A burnt out motor will have a strong smell of burnt varnish.
What is the history of this machine, has it been sitting unused for a while> Have you had any other problems?
Good luck. Neil.

Golden... | Answered on Jun 05, 2010

You need to put your zip code in to get any logical help!

Golden... | Answered on May 24, 2010

aline lever under chair in notch and pull up hard.

Golden... | Answered on Jan 19, 2010

In a word, no. Even catalogue suppliers like Grainger are going to charge you 10-15 bucks for a brush. I am more concerned with why it is breaking. The brush is supposed to glide smoothly across the commutator. I have serviced thousands of powerchair motors, and have never had a broken brush before; usually they are too short from lotsa' use, or are fried from overheating. Is the brush actually breaking or is the pigtail (the springy coil hooked to the brush) breaking? If it's the pigtail, the motor is pulling too many amps and the pigtail is heating up causing it to become brittle and break. Motor overheating is usually due to driving the chair on unstable surfaces like mud, sand gravel, etc. If it's the brush breaking, you should pull the motor apart to inspect the commutator; it may need to be resurfaced, which can be done at a motor shop or alternator repair shop.

Golden... | Answered on Jan 08, 2010

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