The first thing you should check is that the time and location settings on your ej500 are correct. If they are incorrect, the timer may be turning off at the wrong time. Here's how to check:
- Press and hold the "clock" button on your ej500 timer for about 3 seconds until the display flashes.
- Use the "+" and "-" buttons to set the current time, making sure to set the correct AM/PM designation.
- Press the "clock" button again to confirm the time setting.
- Press and hold the "mode" button until the display shows "LAT" for latitude and "LON" for longitude.
- Use the "+" and "-" buttons to set your location's latitude and longitude. You can find this information by doing an internet search for your city's coordinates.
- Press the "mode" button again to confirm the location setting.
Once you have confirmed that the time and location settings are correct, try resetting the timer to its default settings by pressing and holding the "reset" button on the side of the device for about 3 seconds until the display flashes. Then, reprogram the timer to turn on at sunset and off at sunrise. Here's how to do that:
- Press the "prog" button on your ej500 timer.
- Use the "+" and "-" buttons to set the "on" time to "sunset" and the "off" time to "sunrise."
- Press the "prog" button again to confirm the programming.
If the timer still turns off at 11 pm instead of sunrise, it's possible that there is a malfunction with the device. In that case, you may need to contact the manufacturer for further assistance or consider purchasing a new timer.