NorStar T7316 Corded Phone - Answered Questions & Fixed issues

You can set the ringer volume by using Feature *80 and use the volume control to change the level. If this does not get your phone to ring again, then the line assignments will need to be reprogrammed.

The lines must be programmed to Appear Only instead of Appear and Ring.This is done under Config/Sets/LineAccess/LineAssignment.If unsure of Config password, programming navigation then call in a tech/vendor....1 hour min service call unlell your vendor has remote access via RAD or IRAD.

I would highly suggest to reset your phone so that the system will be refreshed and you will be able to do any changes on your phone.

Thanks

To find out what the extension is in the board room,on the board room phone press feature *0 then press one of the intercom keys. You could also call another extension from the board room phone and see what extension number is on the display of the phone being called.

This is done in station administration. F config side of the system. Do you have access to system programming?

go into menu the look for sounds and ringer tones .then u should be able to listen to the different kinds then pick one u like .then u save it!!!

Seems to be a known issue. The normal way is to disconnect the main control box unit. There is a video in the link https://www.google.com/search?q=wo+lines+stuck+on+a+Norstar+phone ..

Check handset cords

Set System Time 1-Feature **TIME 2-Password: BASIC 3-Change time as prompted in the display

You are probably inadvertantly did a busy station signal to sta 24 and are still queued up to it. Call 24 AND have them ANSWER to clear it. You may have to do it multiple time as most systems will allow 8 stations in the queue

Does it light up? Does the speakerphone work? Have you swapped the cords and handsets?

I'm have trouble seeing through the internet and do not know what make or model you are referring to? Have you tried being ON THE HANDSET and then pressing the handsfree/speakerphone key?

Make sure its plugged in right.

Try swapping them with phones that are working. Make sure they are not in DND as well.

Have you contacted Norstar?

https://www.youtube.com/watch?v=jUR8ABSJ_W0

you may need to reprogram some buttons. Read this: https://downloads.avaya.com/css/P8/documents/100142786 This is the telephone user card. Take note 'button inquiry' 'Button programming' and button labeling (desktop assistant (downloadable button labeler)(change font for size and bold the lettering)). If you need the feature codes for your Norstar sets... google 'Norstar feature codes"

Norstar M7310 features inactive All features are inactive. I have done the following: 1. Press [Feature] **938378 (XFtest). The password will be 266344 (Config). 2. Your display will read Feat code: and you will have options First and Exit. 3. Press First. The first stored feature code will appear, and you will have options Test, Back, and Next. 4. Press Test. Your options will read Remove and OK. Press Remove. 5. Once the feature code is removed, press Next to go to the next code. 6. Do this with all codes until your display reads None Registered 7. Release Next I am told to Restore connections to the voicemail ports from the KSU. Power the system back up. But I do not know how to do this. Please advise. Thank you!

your line button is stuck down, play with it to free it.

Good for you Pamela. You can go ahead and ask it now.