20 Most Recent Amazon Kindle Fire HD - Page 6 Questions & Answers

Ruby, Check the attached links, the last one may show you how to fix.
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
Amazon Kindle Fire Repair Services iFixYouri

Low Price Guarantee

Kindle Repair eBay

12 major Kindle Fire problems and how to fix them

Amazon Kindle... | Answered on Jan 05, 2018

Hi You can try and reset it click link it will show you how to hope this helps How to Reset Kindle

Amazon Kindle... | Answered on Jan 05, 2018

Give us a call to get this resolved 24/7 our technical experts are ready to help you just give us a call (877-330-0887) Kindle Technical Support Registration 877 690 9305

Amazon Kindle... | Answered on Jan 04, 2018

  1. From your computer: Visit Manage Your Content and Devices. Select Your Devices. Select your device or app and select Deregister in the Actions column. ...
  2. From your device: From Home, tap the Menu icon, and then tap Settings. Tap Registration. In the Deregister Your Kindle dialog box, tap Deregister.
How to Register Your Kindle Paperwhite

Amazon Kindle... | Answered on Jan 04, 2018

You can re-register your Kindle through the device itself. Go to the "Settings" menu, select "Register," and then enter your Amazon account email address and password to connect your device to your account.

Amazon Kindle... | Answered on Jan 04, 2018

I assume you've tried holding in the power button for 30 seconds?
Leave your Kindle on until the battery dies and then recharge it.
Failing that, contact Amazon - they replaced mine immediately and without quibble.

Amazon Kindle... | Answered on Jan 04, 2018

Press and hold the power button. If it prompts to shut down, ignore it and keep holding the button. It should turn off after fifteen seconds or so. Release the button, then press and hold for two seconds or so. It should start up and reboot. Does it?

Amazon Kindle... | Answered on Jan 04, 2018

Soft Reset:
  1. Hold the power switch for twenty seconds. You will need to slide the power switch along and hold it for twenty seconds before releasing it. ...
  2. Your reboot screen should appear when you release the power switch.
  3. Give your device time to reboot for a minute or two.
  4. Turn the Kindle Fire HD back on.

Amazon Kindle... | Answered on Jan 04, 2018

Held the button that turns the Kindle Fire on, and it will restart it, and the light should come back on. The only other suggestion is the "20 second" hard reset.
You can also give them a call at:

U.S. and Canada: 1-866-216-1072
Kindle Support: 1-866-321-8851
International: 1-206-266-2992

Amazon Kindle... | Answered on Jan 04, 2018

what message do you get when you try to connect to the wi-fi?

Amazon Kindle... | Answered on Jan 03, 2018

The battery is unable to recharge completely.

Amazon Kindle... | Answered on Jan 02, 2018

among the icons on the main page do you see something that looks like a gear? tap to see list of settings. Go to second set of icons to change info. At bottom of second set is circle with lines in it. This is keyboards and languages, tap. top of list is languages, tap and then tap small arrow on right of device. This brings up list of languages to choose from. 3rd down should be English US, 2nd is English for England.
Of course I'm using info for Kindle Fire 7. Yours may be laid out differently. Support is free and with phone they wi8ll call back at time good for you. You can reach Kindle Customer Support via phone or chat by clicking one of the links below:

To contact us via phone:

To contact us via chat:

Amazon Kindle... | Answered on Sep 30, 2017

An adapter should have come with your Kindle Fire HD7 when you purchased it. The USB 2.0 cord is universal, so you could plug it into your computer and charge it that way also (while the computer is on).

I am assuming that you checked to make sure you had all the parts. Included in the Box Fire HD 7 tablet, USB 2.0 cable, 5W power adapter, and Quick Start Guide

Amazon Kindle... | Answered on Sep 29, 2017

Problem could be with your wi fi transmitter or the receiver in your device. Use another known working device and see what happens so you can localize the source of the anomaly.

Amazon Kindle... | Answered on Aug 24, 2017

Hello Jeanette G Allen, If you want to perform your Amazon Kindle Update manually then you can follow the below-given link. While performing the update if you find any kind of issue then you are free to take kindle support from experts.

Amazon Kindle... | Answered on Aug 01, 2017

Also try a different charging block and a different out to plug into, try one thing at a time some if it works you will know which was the problem.
You can try resetting it to factory as if you were going to sell it. Sometimes they lose software and this will replace it. If that does not work it could be in the charger port itself.

Amazon Kindle... | Answered on Jun 21, 2017

Not finding what you are looking for?
Amazon Kindle Fire HD Logo

2,207 questions posted

Ask a Question

Usually answered in minutes!

Popular Products

Top Amazon Tablets & eReaders Experts

Ron Rak
Ron Rak

Level 2 Expert

138 Answers


Level 3 Expert

85239 Answers

Jean Thiebaux

Level 2 Expert

160 Answers

Are you an Amazon Tablet and eReader Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Amazon Tablets & eReaders

  • Amazon Tablets & eReaders

Most Popular Question

wont kindle hd charge

  • Tablets & eReaders