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- Page 5 Questions & Answers
How do I get out of Safe Mode?
Hi Claudia. I found this.
Please remove leather case on your kindle before performing the steps below.
Please press and hold down the power button for 25-30 seconds until the Kindle restarts or Shutdown. If it prompts for Shutdown then please shut down the device and power it back on.
That should fix the problem.
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Safe mode turns on when you shut down the kindle while the volume button is being pressed down. Solution-Restart your kindle by holding the power button until the screen shuts off. Make sure that the volume button is not being pressed while you restart your kindle. Then keep pressing the volume button, about 10 times to unstick them then turn on the kindle. Safe mode should turn offand how you go into it.
Safe mode turns on when you shut down the kindle while the volume button is being pressed down. Solution-Restart your kindle by holding the power button until the screen shuts off. Make sure that the volume button is not being pressed while you restart your kindle. Then keep pressing the volume button, about 10 times to unstick them then turn on the kindle. Safe mode should turn off
and I found this
on Feb 24, 2018
Kindle fire will not charge-got a new charger and it still will not charge- does it need anew battery and how do I do that?
The Kindle touch and the Kindle FIre are great devices for your reading needs. However, there are times when it becomes unresponsive and freezes on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle
still has issues, then try the steps below on how to reset your Kindle touch/fire. Please note that you may lose your data during the reset process, make sure you have made a backup of your files before proceding.
- Hard and soft reset
Make sure the Kindle is turned ON.
- Press the Power button for 20-30 seconds until it turns OFF.
- Wait for it to reboot, if it doesn't press the power button to turn it ON.
- Your kindle should be back to a responsive state.
- this might help you.
on Feb 23, 2018
I password protected my kindle and cant remember password
Contact Amazon help desk. Log on to Amazon; next to search bar is Your Account. Roll over and click on your account from the list. Next page on right side you will see kindle help home. Clich that and fill in info. They can answer back with email or by phone. The system routes questions to expert in the area needed.
on Feb 08, 2018
Kindle will not turn on
The Kindle Fire will not turn on, correct? Let's try a hard reset.
Step 1: Unplug the device from the charger
Step 2: Press and hold the power button for 30 seconds
Step 3: Release the power button, then press and release the power button normally, the Kindle should wake up
Step 4: If the Kindle does not wake up, find an alternate charger or go down to Radio Shack or Staples and get a new charger
Step 5: Plug in the new Charger to the Kindle for 12 hours when done leave the Kindle plugged into the charger
Step 6: While the Kindle is plugged into the charger, press and hold the power button for 30 seconds. Let the Kindle charge for another hour.
Step 7: Pickup the Kindle, press and release the power button normally, the Kindle should now wake up.
Step 8: If the Kindle does not respond, contact Amazon for a replacememnt
on Jan 30, 2018
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