20 Most Recent Samsung SRS20DTD Side by Side Refrigerator - Page 3 Questions & Answers

you need to do a reset on the control by pressing the two top buttons until it resets.

Fridge side lower half water passes through a chiller unit which must have frozen over, this unit can be removed and defrosted , but you must turn off water supply before attempting.

your frezzing line u should never have it set at the highest

See if you accidentally unpluged or damaged any wires under the refer during the move. There are connectors that can sometimes easily pull apart if a dolly hits them.

Sounds like a pc board problem. I have come across many units like these (although I don't know the Samsungs!) which have similar symptoms...it would seem like the freezer gets stuck in "defrost" mode and the ice would melt etc.etc.... In most cases replacing the electronics module solved the problem...in hindsight I have figured out that it was moisture on the pc board components that were to blame! So as a first resort I would locate the main electronics board and use a hairdryer to dry out thouroughly (even if it seems dry!) Also check values for temperature sensors....don't know what the specific values for the Samsung NTC's are, but normally they are in the low kOhm's.... Oshie

It sounds like you need to install a drain heater. Sometimes these are available as a kit from a parts dealer, and sometimes you can just take a piece of bare solid copper or aluminium wire and put it a little ways down the drain, then wrap the other end around the defrost heater, so that when the fridge goes into self defrost, it keeps the drain warm so it does not freeze. The better way to do this repair though is to see if a drain heater is available for you model as a direct fit part. The other way is only to be used as a last resort. Good Luck!

Check the Control Settings: Ensure that the temperature settings for both the fridge and freezer compartments are appropriately configured. Sometimes incorrect settings can lead to cooling problems. Make sure the fridge is not in demo mode. If it is, disable demo mode by referring to your user manual. Inspect the Door Seals: Damaged or worn-out door seals can cause cold air to leak out, resulting in insufficient cooling in the fridge compartment. Inspect the door seals for any cracks, tears, or gaps. If you find any issues, consider replacing the door seals. Evaporator Coil and Fan Check: The evaporator coils in the fridge play a crucial role in cooling. If they are frozen or malfunctioning, it can affect cooling. Similarly, check if the fan responsible for distributing cold air inside the fridge is working correctly. Reset the Refrigerator: Sometimes a simple reset can resolve cooling issues. Unplug the fridge from the power source for a few minutes, then plug it back in. Observe if there's any improvement in cooling after the reset. Compressor Overheating: You mentioned that the compressor is very hot. An overheated compressor can impact cooling. Allow the compressor to cool down completely before switching the fridge back on.

Check the coolant level and pressure when cooling. You may need to evacuate the system and reload it with the correct anount of gas.

Compressors are noisy due to its job. Check there is no packaging between the motor and any other part as that can increase the noise.

The make appears to be known for beeping. Try a power reset. Pull the wall plug for 5 minutes. https://www.google.com/search?q=Samsung+RFG297HDRS+cool+select+pantry+keeps+beeping Video

could be just the coil on the valve, but most more likely valve getting stuck as it opens. somtimes can take apart and clean, will work for awhile, but if have the cash best just swap it out. will save you hassel down the road.My Aplogies I was under the impression you had already located the valve. I as I have not seen unit I can not give the location, However since it is on the water system, I would trace water tubing from where it connects to unit. It should not be far from inlet connection. Look for tubing going to a valve with wires ontop, ensure after the valve is where you whish water/ice to come out. Once that is located take photo and order new valve, or secure water remove and clean valve. Note have container ready as water will leak once you remove valve.

First I would clean all grim. Second if you do not have refrigerant gauges feel discharge line with hand. Will be a smaller line and coverd with foam. It should be hot to condensor. if not You probabaly lost charge. Also top of compressor should be hot. Should the above not meet specs. You need to find leak, get a pro. to locate repair leak, as you need licenese to go further.

Manny MANY unfortunate customers who bought this **** from Samsung have problem.
Specifically the Freezer cold but fridge side no lower than 55deg problem.

It is a known defect that Samsung has not taken ownership of. I have the same problem with the same model as many.. if you search the net. Iv'e been trying to find a designated website for repairs for this problem. Please post website with solution if anyone finds it. Thanks

Unplug the fridge, wait 2 minutes and plug back in. If symptoms remain then likely it was damaged. If you don't have a whole house surge suppressor then you need one. Modern appliances are extremely susceptible to voltage spikes.

First: i don't know. In the manual there should be some pages for solving dysfunction and what the lights mean. Always check for damage on the closed and pressurized system, including inside, where the tubular radiators are, mostly half within the panels. Those may have broken when using tools to remove ice or been hit rough with some object. For a right understanding: the fridge must not be shaken or tilted and carried. When this has happened, then the evaporation fluid or refrigerant can be mixed with the oil that resides on the bottom of the compressor. It may only have a small sponge to clear the fluid from a little oil contamination. What finally solves the mixing is shutting the fridge off for 24 hours and when not completely satisfied with the result, immediately for another 24 hours. Another thought is that a fridge may not function at all, in a cold room. Transfer of heat is totally not the same at all temperatures. Many people have been the same disappointed as you, thinking they can find a cold place for the fridge or freezer. So, when this has happened when the room temperature dropped dramatically, get it out of the cold or shut it down because it performs at its maximum capacity. That is where my bet is at. The radiator at the back can also not function right when it is close the wall and/or an object is placed right above it. The heat must be dispersed. Best of luck

temp too warm if temp is ok by checking with thermometer then replace temp sensor