20 Most Recent Gestetner DSm615 Digital Imaging System Questions & Answers


The SC - 928 is a Memory error problem.
The machine detects a discrepancy in
the write/read data during its write/read
test (done at power off/on and at
recovery from low power or night/off
mode). To try to reset this code -- Turn the MAIN power switch off, wait about 30 secs. then turn switch back On.

Possible causes:
• Memory defective
• BICU defective
• Poor connection between BICU and
memory
The cheapest repair would be to replace the memory. It is rare the the connections came apart unless some one was in the back of the machine for some reason.

Gestetner DSm615... | Answered on May 20, 2017


when i on machine appear sc 928

Gestetner DSm615... | Answered on May 17, 2017


please tell me what is your code in this machine -thanks

Gestetner DSm615... | Answered on Jul 27, 2014


Resetting a machine may cause damage on the costly internal parts inside. The cpu has an ability to detect error codes and what type of error it is on the machine but resetting it will only "FORGET" what has been currently detected but still the problem exists on the machine even it is successfully done. If you will continously use the machine that has been resetted, therefore a possible simple problem can cost serious damage. Just a reminder before resetting. Thanks for using Fixya.

Gestetner DSm615... | Answered on Jul 27, 2014


Are you sure of the code? I don't have the exact manual for that, machine but the number seems strange. "5xx" errors are usually related to the fuser, so could be a bad lamp, thermistor, or fuse. see note to reset (if there is not a problem) as follows:
There are 2 levels of service call conditions.
Level Definition Reset Procedure
"A"
To prevent the machine from being
damaged, the SC can only be reset by a
service representative.
The copier cannot be operated at all.
Enter SP 5-810 (SC code reset) and
select “1”. Then hold down the Original
type key and the OK or ! key at the
same time (this does not require the
main switch to be turned off and on).

Gestetner DSm615... | Answered on Jul 20, 2014


tray lift sensor defective .
please try and check the sensor positioning ans correct it

Gestetner DSm615... | Answered on Jun 18, 2014


Reset the mechanical total counter.

Gestetner DSm615... | Answered on Jan 12, 2014


Fusing overheat error.Verify the fuser unit components and the connections.If OK try to reset : press the yellow key 107 Stopred key enter in SP mode open the front door and turn OFF the copier.Wait 10 seconds and turn ON.

Gestetner DSm615... | Answered on Jan 12, 2014


Verificati unitatea de fixare a imaginii,(partea de cuptor)verificati in ea ghearele de desprindere a hartiei de pe rola superioara,eventual daca rola este murdara curatati cu o carpa inmuiata in diluant sau nitrosolv.Verificati si rola inferiara si rolele de stergere/curatare a rolei inferioare.Pentru asta trebuie sa demontati unitatea de fixare.Daca mai aveti probleme contactati-ma.

Gestetner DSm615... | Answered on Feb 26, 2013


YOU MUST RESET machin by: press clear mode key(yellow)---enter 107 by keyboard----press clear/stop key (red) for4 seconds--- turn off machin and on

Gestetner DSm615... | Answered on Sep 17, 2012


You have no factory service manuals due to copyrighting.

Gestetner DSm615... | Answered on Jul 25, 2012


Start simple, clean the platen glass and **** glass with an alcohol wipe or a small amount of windex. If line still appears it could be the process or the fusing units. Hope this helps

Gestetner DSm615... | Answered on Aug 06, 2011


First try entering into SP mode by pressing:
Clear button>1 0 7> and press and hold the Stop button for 3 secs. Then switch off and on the copier.
If SC 541 code is still there, check the following in the fuser unit:
  • Fusing thermistors defective or out of position
  • Thermostats open circuit
  • Power supply board defective
  • Loose connectors of Fuser unit.
Good luck and please rate me, thanks.

Gestetner DSm615... | Answered on Jul 03, 2011


Ok! I found your model.
This code refers to a Main Motor Locked.
Almost certainly is an overload.
Try to change the Fotoconductor Unit.
There are been reported several problems with this machines. And the main reason is a defect in the Fotoconductor Unit.
If you still have a old one or eventually a new one try to change it and your problem is solved.
See you.

Gestetner DSm615... | Answered on Apr 27, 2011


this problem always happened change paper kind if yo use 60g change to 70g and use good paper

Gestetner DSm615... | Answered on Apr 08, 2011

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