20 Most Recent Gestetner - 5502 Digital Imaging System Copier Questions & Answers


sc360 is a hard drive detection error. The hard drive might be either defective or disconnected, or one of the connectors might be loose. If you know the hard drive is good, check its power and data cables and connectors. In rare cases, this error can point to a faulty BICU board.

sc990 is a general software error. This error is often logged in conjunction with other errors, and may not necessarily represent a separate problem.

Your best bet is to check the hard drive first -- maybe try formatting it or replacing it if you have an extra one. Good luck!

Gestetner - 5502... | Answered on Oct 08, 2011


try to check that there is toner in bottel and then 2- check that sensor of toner collection bottel is active

Gestetner - 5502... | Answered on Jan 09, 2011


You can't. As I said you need the service engineer with the laptop. These Office Machines are NOT consumer serviceable. They hook up the laptop with the Ricoh software and it interrogates the computer, the mainboard and everything on it. The error message you get is from the brains inside it..

Original question and answer

https://www.fixya.com/support/t29802178-am_posting_again_stripped_off_gestetner

..

Gestetner Office... | Answered on Jan 15, 2021


Hello Christopher
Are you in the Philippines? I notice that your copier has changed from Ricoh to Gestetner? We are a North American website.

This is a commercial office machine, and from my experience of them is that on the right side you will see on the inside, a list of instructions for where to check for obstructions. It seems you have already done this 8 times! Frustrating! Try this;

Open the right side cover, unlatch all the bits at that side.
Open the straight pass door on the left side.
remove ALL the paper drawers.
Get a powerful flashlight, look in all the spaces you have just created, especially at the edges of drawers and paper pathways. You are looking for a tiny piece of paper that one of your employees carelessly left behind after a paper jam.The one I found was right at the back of the straight pass door. When a sensor is covered, it creates that message.

If that fails, Ricoh will have to come and attach their Laptop scan software to it which will tell which sensor is obstructed or has failed.

Gestetner Office... | Answered on Jan 14, 2021


Clamper error The MPU cannot detect the clamper position sensor signal ( open or closed) within 3.0 seconds after the clamper

Gestetner Office... | Answered on Dec 02, 2019


i m gatting a E-00 error code geststner dx2430

Gestetner Office... | Answered on Jun 04, 2019


sc 569 is the pressure roller contact sensor error Troubleshooting Procedures:
1. Check or replace the harness of the pressure roller contact sensor.
2. Replace the pressure roller contact sensor.
3. Replace the pressure roller contact motor

Gestetner Office... | Answered on Jun 02, 2019


sc 569 is the pressure roller contact sensor error
Troubleshooting Procedures: 1. Check or replace the harness of the pressure roller contact sensor.
2. Replace the pressure roller contact sensor.
3. Replace the pressure roller contact motor

Gestetner Office... | Answered on Jun 02, 2019


Sc 547 is Zero cross error
Troubleshooting :
1. Check the power supply source.
2. Replace the +24V fuse on the PSU.
3. Replace the PSU ( power supply unit)

Gestetner Office... | Answered on Jun 02, 2019


Sc 547 is Zero cross error Troubleshooting :
1. Check the power supply source. 2. Replace the +24V fuse on the PSU.
3. Replace the PSU ( power supply unit)

Gestetner Office... | Answered on Jun 02, 2019


password word can be reset in special SP mode as follows:
Reset, 1,4,3 press C then hold C
special SP mode, go to SP direct 5-846-046
This will rest the Admin password to default

Gestetner Office... | Answered on Jun 02, 2019


password word can be reset in special SP mode as follows: Reset, 1,4,3 press C then hold C special SP mode, go to SP direct 5-846-046 This will rest the Admin password to default

Gestetner Office... | Answered on Jun 02, 2019


Hi Hope this helps.The metal gauze filter (see image) behind the input nipple on the drum unit may become blocked with congealed ink deposits causing the ink not to feed at full flow.

Strip and clean the blocked gauze filter in the Ink Supply System.

Gestetner Office... | Answered on Apr 29, 2019


The ID sensors are dirty or transfer belt unit is damaged/dirty/faulty. The ID sensors are below the fusing unit facing down onto the belt. Usually best to remove the fuser unit and the belt unit to get to them with a short brush or unscrew to remove them but be very careful not to damage the transfer belt!

Gestetner Office... | Answered on Apr 15, 2019


Description. Cutter error The cutter HP sensor does not turn on within 3.0 seconds after the cutter motor turns on
.

Gestetner Office... | Answered on Apr 15, 2019

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