I purchased a Dell Inspiron 1525 laptop back in June of 2008 and was it was strongly suggested that I buy the 2 year extended service plan. The cost of the plan was almost 20% of the total cost. I asked what that would get me and I was told that with it if anything happened to the laptop I would simply need to bring it back to them and they would replace it.
So now that the laptop will not turn on, I take it back and I'm told I have to call a number and go through that process. I was told one before I purchased and the reality turned out to be different after the purchase. SCAM.
So I called the number and after working my way through the various menu options it tells me to go to www.repairnow.com/walmart which I do. There I attempt to open a service request and guess WHAT? It tells me to call the same number I called to begin with!
So I call it again and I choose different options, ANY options in order to talk to a HUMAN but I can't because all the options end up with a "We're experiencing technical difficulties. Please call back later."
How do you like that!? I paid $100 for THAT!
This is a SCAM! I cannot get anyone at Walmart or at www.repairnow.com to help me even OPEN a repair request!
SCAM! Never buy a warranty repair plan. They will tell you anything to get you to buy it and they'll do everything to avoid fixing things!
Shame on both those companies!
I work for the Wal-Mart PC Care program. The PC Care program is free, it provides assistance in installing a year worth of virus protection. Anything beyond that is on a pay for fee service. It does not replace the original Dell warranty (which as pointed out) you were under. The little card board disk hold clearly states that you should save your receipt here. The receipt can be generated again at the local store. A customer can also purchase an extended service that comes info effect after the original warranty expires. It is not a bad plan, but it does pay to read and know what the plan covers. You still need to contact Dell as you are under their warranty. Pre-existing conditions are not covered by any extended service plan.
Posted on Jun 10, 2009
times of day clock stopped when i on my inspiron laptop 1525 times of day clock stopped
you are experiecing with your CMOS battery so:
try taking the CMOS battery out
leaving for 30 seconds
make sure it's all unplugged from the wall
do that first
then press the power button after the 30 seconds
to drain all power
then put battery back in
and plug in and turn on
and if still problem remains then you need to change your CMOS battery.
Thanks and do not forget to rate answers.
Posted on Jan 01, 2009
i need to know how to to unlock a bios password
Take the battery out Short the battery terminals or shorting points .Reinstal battery and the pass word wil be gone.
Posted on Jan 17, 2009
THE computer wont boot in try testing says to reseat hard drive how do i do this
Hi, You can try this out to reseat the Hard Drive
First safety Steps:
1. Turn the computer over and remove the two hard drive screws.
1
battery
2
battery release latch
1
screws (2)
2
hard drive
2. Slide the hard drive out of the computer.
3. Slide the hard drive into the hard drive bay until the drive is fully seated.
4. Replace the two screws to secure the hard drive
Then again you can try
Posted on Feb 03, 2009
I just bought a new LCD screen for my laptop... I am going to put it in myself because I was told that it was easy and I could call for assistance if I needed any help putting it on... problem is I lost the number for assistance and now I don't have any idea how to take my original screen off and put my new one on... I remember the guy talking about taking out screws and putting them back on but now that is foreign to me... what screws?!? I see screws on the bottom of the computer but there are many!! Please help... I need step by step instructions with how to put my new LCD screen on my laptop! I will appreciate it for your time! Thanks so much!!!
I've worked on this model before. When your looking at the screen on your laptop, you need to take off the front bezel. Use a flathead screwdriver to gently pry it off. Pull gently in different places to get it off.
Then after that there will be either 3 or 4 screws on the left hand side of the screen and the right hand side of the screen. You'll need a phillips head screwdriver to take off those screws. Then there will be an LCD cable that comes off from the back of the LCD, you can gently pull this off.
Then go ahead and line up the new LCD with the screw holes and start putting the screws back and hook back up the LCD cable. After this you may want to turn on the laptop to make sure you have video. Once you verify this, then you can do the last step and put the front bezel back onto the lcd screen, and that should be it. Hope this helps.
Posted on Feb 15, 2009
after several months, the battery would not charge any more. dell sent me a new power adapter. that did not fix the problem. i was able to charge my battery on a friend's computer, so there is nothing wrong with my battery
1525 owners (possibly other models) DO NOT replace the mobo before reading this! Just read step 3 and 3a.
The Dell 1525, 600 series, and probably all other models using PA10 or PA12 power supplies have a power jack that uses the center pin to detect the presence of a genuine Dell power adapter. There have been considerable writings on the problems with this 3rd pin on the internet.
The symptom is that you can run the laptop when plugged in but the battery won't charge and you get a warning message that you are not using the proper power supply or it can not be identified.
The best place to see power supply status in the BIOS under battery status.
You MUST use a genuine Dell adapter, period. None of the non OEM supplies have the center pin enabled (proprietary chip).
CAUSES:
1. The power adapter sensing line can be damaged by static electricity but I find this to be rare.
2. The center pin in the power supply is loose or the wires are breaking (test by wiggling the power cord at the strain relief while holding the plug steady in the laptop - replace the power supply for $<20 on eBay.
3. The center pin connector on the laptop jack is loose - symptom is that it works sometimes and not others. Requires a full breakdown and replacement of the jack. Can be done yourself if you are very handy AND WILLING to FOLLOW DIRECTIONS which are excellent on the Dell web site. Does require soldering on most laptops.
3a. At least on the 1525 there is a sub board for the power and USB which you can get for $80 on eBay and just plugs in - still requires pretty much total breakdown. The board itself is usually the problem so replacing the connector won't help - it is in the multilayer trace from the power jack to the mobo connector. There is a bypass wiring method that requires super close tolerance soldering - I will post that if asked.
4. On some older models (P4 1 core) you can go into the BIOS and turn off Intel speed step to get the laptop running - it will run slower but you probably won't even notice the diff.
This whole mess is the result of Dell trying to protect the mobo and battery (life and fire prevention) but packing too much wiring into a too small package. They should have used a larger, 3 prong type power jack knowing how much strain is put on the power cord.
Posted on Nov 11, 2009
modem device on high definition audio bus need to download
go to support.dell.com, choose drivers and downloads, then type in the service tag of your dell laptop. you can find that number on a sticker at the bottom of your laptop. then you will have all the drivers for your laptop. download and install the modem driver.
Posted on Apr 10, 2009
i droped my laptop and now it has spider-wed cracks going from the inside to the outside of the screen i can't see ****... plz tell me how to remove and replace the (not for me but my laptop) thnx!!!
Here ya go, the instructions straight from Dell.
http://support.dell.com/support/edocs/systems/ins1525/en/SM/display.htm#wp1180071
It is about a 30 minute job.
Posted on May 17, 2009
how esay is it to change a broken dell inspiron 1525 screen, and how can i do it?
hey Buddy Follw this Link it with Help u remove the LCD of ur 1525 and put it back its a Step by Step instruction.well we dont knw how Flexible r u with system.but if u r compleatly new with the system
DONT TRY THIS AT HOME.
link
http://support.dell.com/support/edocs/systems/ins1525/en/SM/display.htm#wp1179838
Posted on May 17, 2009
Dell Inspiron 1525 how to resolve the "Time of day clock stopped" error message and cannot access setup - HELP!!!
Hi,
This is one of the known issues with the Inspiron 1525 computer.The problem is caused by faulty cmos battery. If you computer is in warranty kinldy call Dell to get the same replaced . if the system is out of warranty. You would need to replace the CMOS battery ie below the keyboard.
You can follow the instructions below
http://support.dell.com/support/edocs/systems/ins1525/en/SM/coinbatt.htm#wp1179839
Thanks
Proton
Posted on Feb 06, 2010
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