20 Most Recent Samsung HL-R4264W 42" DLP HDTV Questions & Answers

most likely the lamp, but may also have a bad color wheel.

lamp part# is listed on the lamp door of your TV & can be found at this website:

color wheels found here:

Samsung... | Answered on Mar 02, 2015

DLP/mirror chip is going bad. A common problem on Sammy TVs after 2-3 years. Chip is user replaceable (try samsungparts.com or ebay) for about $150-200. Sammy was (last year) repairing the DLP White Spot problem for free. You MUST talk to ECR (executive customer service) to even think about getting that consideration--forget the standard CS people. Don't know if they are still covering this out of warranty in 2010.

Samsung... | Answered on Jan 12, 2013

The DMD board which will cost more than the set is worth---about 450 by itself.

Samsung... | Answered on Dec 22, 2012

Does have sound and do any of the indicator lights come on?

Samsung... | Answered on Mar 15, 2012

Sounds like the color wheel might be having a problem (the "groan" you mentioned). Inspect the color wheel, and its components. You may have to take the back of the TV off to get to it (not the whole back end, just a rear assembly). Usually, a major color wheel malfunction is preceded by loud noises and only 1 color (or white) being displayed, but it's possible that the motor is worn out (or something else is wrong) and it just can't start up.

Obviously, if you have the back cover of the TV removed, and the color wheel isn't spinning when you turn it on, then that's your problem....

If you bought the lamp from a reputable dealer (assuming you gave them the correct model #, etc), it shouldn't be. It should look identical to your old lamp assembly (other than the burnt out bulb). If you bought it off of FLEAbay (Ebay), then you might have bought yourself a nice paper weight. Oh, check to see that you seated the new bulb assembly properly (unlikely, but possible).

Samsung... | Answered on Jul 29, 2011

You haven't specifed from where you move to Germany. If it is from US the cnance is rare to work your TV with German system, which I finds PAL. So it will be best for you to buy one multisystem compactable TV, if your movement is permanent. US adopted NTSC & ATAC systems, and TVs you buy and use in US will respond only to that systems. OK.

Samsung... | Answered on Mar 07, 2011

My buddy had the same problem. You have to take and unplug your tv first of all. Take the back of the TV off carefully and use compressed air to clean out the back of the set. You more than likely have dust collecting and its causing it to think it is overheating. I am sure you can go to youtube and type in a similar tv and how to go about more thorough step by step.. Learn by watching.

Samsung... | Answered on Feb 10, 2011

  1. Check the power. Don't be embarrassed if your problem is as simple as an unplugged power cord. It's better that you should discover this than pay a repair technician to come out to your house and find out.
  2. Isolate the problem. The main troubles that will crop up with a TV set are either no picture, no sound or both.
  3. Check the input setting on your remote control. If you have other devices connected to the TV, such as a video game system, those devices must be used with a different input setting than the input you use for watching programs or movies on a DVD or Blu-Ray player. Chances are, the kids were playing a game and forgot to turn the input back the way it was.
  4. Press the Input button on your remote control to return to the setting you wish to use. For example, the cable box might be connected to Input 1 and your DVD player might be connected to Input 2. Newer television sets have at least 3 inputs.
  5. Check the coaxial connection from your cable or satellite receiver to the television. The cable should be attached securely by twisting the round lock nut clockwise. Also check the power connections for the satellite or cable receiver. If either is unplugged, you won't receive a programming signal on the TV.
  6. 6 Make sure the video cable is securely attached to the TV jack if you have a home theater system. The video cable runs from the Video Out jack on your home theater receiver to the Video In jack on the back of your TV.
  7. 7 Check your receiver setting. Home theater receivers manage several components, so if you have the receiver set to operate the CD player but you are trying to watch a movie on your Blu-Ray player, you'll need to change the selection to Blu-Ray to watch the movie on your TV.
  8. Check the TV speakers to see whether they have been muted by accident. Press the volume button on your remote control or go to the Menu section and scroll down until you reach TV Speakers. Toggle left or right to turn the speakers on or off.
  9. Press the speaker button on your receiver to make sure your external home theater speakers are activated. Many home theater systems use external for their superior audio rather than the speakers inside a television.

Samsung... | Answered on Feb 05, 2011

Hi,do you hear any strange noises? If you hear clicking or like wanting to turn on it could be the board that powers the lamp it's called the ballast.Your part # isBP96-00690A you can find it here: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-BP96-00690A.aspx Here's the instructions to replace it :http://www.fixyourdlp.com/guides/samsung/bp47-00033a.php But if you don't hear any strange noises,tv is around 6000 hrs,2-4 yrs it could be time to replace the lamp.The lamp you need is BP9600826A You can find it here: http://www.discount-merchant.com/Samsung-BP96-00826A-Lamp-Enclosure-p/samsung-bp96-00826a-lamp-enc.htm?Click=48173.Have a blessed one!

Samsung... | Answered on Feb 05, 2011

Same as er350...key to program mmddyy no sale

Samsung... | Answered on Dec 05, 2010

The tv have a problems known as a convergence problems,it dead.The tv have colors lines R,G,B mis alignments,have colors shadow pictures or 3D pictures look alike?The tv convergence board have dead 2 STK convergence ICS and some or all of it resistors too.These parts on the tv convergence board,must be replaced to solved the tv picture convergence problems.The shop,will cost u like $300-350 for parts and labors.

Samsung... | Answered on Dec 03, 2010

A new chip will cost between $250.00 and $300.00. I would strongly recommend having a technician do the repair because the chip is burried behind other components that have to be removed to access the chip. This job should not take more than an hour to complete. You can call 1-800-samsung to find the nearest service center.

Samsung... | Answered on Jul 15, 2010

What power wire are you talking about? The lamp? If yes then one of the wires(lamp power wire) goes into the ballast. The other one is the lamp enable . The lamp sensor is located on the lamp cover itself and does not have a connector cable. I would like to have a look at the cables though to make sure we are both on the same page.

Samsung... | Answered on Jun 28, 2010

Projection TV sets need to have all three colors - RED - BLUE - GREEN - lined up correctly on the screen in order for the video to look normal. When its out of alignment the video will look 3D, wavy, distorted, etc. Most of the time you just need to adjust your convergence in the TV menu. If you cannot adjust it in the menu - then your convergence is broken and needs to be repaired.

Convergence problems are very common on all Projection TV sets including Sony, Samsung, JVC, Philip Magnavox, Panasonic, Akai, Pioneer, Hitachi, Zenith, and others. You can get a convergenece repair kit from the link below.

Common Symptoms include....
  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
  • TV shuts off after powering on - TV may also make a chirping noise.
Here are some photos of convergence problems.


Here is a quick test....

Using your original remote go-to the settings menu then goto the convergence section.

Try to adjust the red and then the blue convergence.

You should be able to move RED and BLUE in all directions - up, down, left, and right.

If you can't move them in all directions or cant move them far enough your convergence chips are bad and should be replaced. This is a common problem.

Note: If you TV has as flash focus or magic focus button only try pressing the button. If it fails to fix the convergence your need to fix it. See below for a solution


You will need to replace the convergence chips and possibly some convergence resistors and pico fuses.
This is a a fairly easy DIY job if you know what you are doing. If you have never done this before we would advise calling a shop or if you want to do it yourself get a complete kit with instructions and support from www.TvRepairKits.com

Samsung... | Answered on May 15, 2010

Color Wheel. Look up your Model on this website
Encompass Parts Distribution they will list Part/number and their Prices. I found my lamp on Ebay for $85.00 and Ballast board for $65.00.
Also here on FixYa was a Post with Sevice Manual showing you how to Replace Color Wheel.

Samsung... | Answered on May 03, 2010

NO you can fix it get a new TV

Samsung... | Answered on Apr 19, 2010

Reset the colors back to factory setting,that still a problems? Ur tv convergence are dead.U know how to solders?Must replaced 2 STK convergence ICS and some or all it resistors.Tries websites Tv repair World.com,Tvrepairkits.com to buy a convergence kit to repair it ur self.The shop will cost u $300-350 for parts and labors.

Samsung... | Answered on Apr 17, 2010

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