20 Most Recent Canon Powershot A1000IS 10MP Digital Camera with 4x Optical Image Stabilized Zoom - Page 2 Questions & Answers

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1answer

My Cannon Powershot A1000 IS

ISO buttons or zoom on power shot A1000 IS image stabilizer camera just stop working Help!!!
10/21/2010 2:40:45 AM • Canon Powershot... • Answered on Oct 21, 2010
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Turn camera on - get "Lens error. Restart camera"

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many cameras, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

10/16/2010 11:58:37 PM • Canon Powershot... • Answered on Oct 16, 2010
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Lens ERROR!

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea
9/27/2010 6:48:40 PM • Canon Powershot... • Answered on Sep 27, 2010
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1answer

The internal lithium battery will not hold a

Have you tried pressing the set/ok button twice at the end of your entering the date and time?
9/9/2010 8:58:43 PM • Canon Powershot... • Answered on Sep 09, 2010
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1answer

Screen states card locked

Move the slide switch on the side of the card.
8/29/2010 9:26:03 PM • Canon Powershot... • Answered on Aug 29, 2010
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1answer

I am a freelance writer. I have a Canon PowerShot

Try this...go into the menu and find "reset"..follow the on-screen instructions.
7/25/2010 5:28:47 PM • Canon Powershot... • Answered on Jul 25, 2010
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1answer

Black spot in center of pics

Hi, you probably have dust on the camera sensor. To fix it, please contact Canon Support at 1-800-OK-CANON
7/18/2010 8:32:54 PM • Canon Powershot... • Answered on Jul 18, 2010
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1answer

My memory card was reformatted by accident, how do

You don't...format means completely erase and optimize card. If they had simply been deleted, there exists recovery software that you could have used.
7/4/2010 6:48:57 PM • Canon Powershot... • Answered on Jul 04, 2010
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2answers

My Canon PowerShot SD1000 won't focus. Most

Sounds like you may not be in "Auto" mode. Press the "Func/Set" button, then press Right or Left to select the "Auto" mode.
6/2/2010 5:05:24 AM • Canon Powershot... • Answered on Jun 02, 2010
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1answer

I am unable to see what I am taking a picture of.

Think that you might have accidentally pressed the DISP or DISPLAY button on the back of your camera. This manually turns the LCD display on and off to save batteries. You would then use the optical viewfinder in its place. To turn the screen back on, just press the DISP button one more time.
4/3/2010 3:47:01 PM • Canon Powershot... • Answered on Apr 03, 2010
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1answer

Screen on camara says card lock

If you've already tried the slide switch already, see this link for additional things that you can try.


4/2/2010 5:42:06 AM • Canon Powershot... • Answered on Apr 02, 2010
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1answer

HOW DO ISET THE BLACK AND WHITE SETTING

HI there please click the menu button & then select the photo mode. There you can find few option. For example: Vivid, Neutral, Sepia, Black & White, custom. From there just select Black & white. After that take a snap which is come as B/W photos. If you have any doubt then ask me again i will send you the manual pages there you can see the all steps. Thanks.
4/1/2010 7:02:50 PM • Canon Powershot... • Answered on Apr 01, 2010
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1answer

My lens wont open on cannon pc1309 camera.

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
2/11/2010 9:59:30 PM • Canon Powershot... • Answered on Feb 11, 2010
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1answer

Pictures won't transfer from my camera to either

use what I call a multi stick, accepts 7 different memry cards in a USB stick, and down load from that
Kingstong made mine.
2/10/2010 1:29:55 AM • Canon Powershot... • Answered on Feb 10, 2010
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1answer

I put new batteries in the camera, it always says

they have to be rechargable batteries
10/27/2009 1:46:48 PM • Canon Powershot... • Answered on Oct 27, 2009
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1answer

The lens won't retract

You are gonna hate this... but when it happened to me... I placed the camera on the table - lens down.
I then powered it off and applied pressure to the camera (to get the lens to grab its drive gear inside).
It retracted and has worked fine ever since.....
10/12/2009 2:27:12 AM • Canon Powershot... • Answered on Oct 12, 2009
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1answer

WhenI turn on the camera, the green lights

The camera sounds like it needs repair.
Make sure that the battery is either full charged or has new batteries installed.
If the camera still cannot start, then call Canon Repair. Go to the 800j number, give them the model you have. If it is still under warranty, it may be fixed for free. repair
10/7/2009 1:07:00 AM • Canon Powershot... • Answered on Oct 07, 2009
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1answer

Lens will not open and makes a buzzing sound.

the lens array is damaged!!!please take your cam to the nearest service center to get it replaced..
it may cost to the maximum of 60$!!!!!
9/13/2009 5:49:13 AM • Canon Powershot... • Answered on Sep 13, 2009
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1answer

Can't get a picture on the screen - just shows

Check the SD card, they have sliders on them which lets you "lock" the card so nothing can be put on or taken off of it. Make sure that is off. Then go through the menu on the camera and try to format the card again. If the card is bad it should give you an error message when it tries otherwise you should be good :)
9/7/2009 12:23:45 PM • Canon Powershot... • Answered on Sep 07, 2009
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