20 Most Recent Maxtor OneTouch II 100 GB Hard Drive Questions & Answers


try going to this site this is the latest maxtor backup software

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=retrobackup&vgnextoid=c6773428ab622110VgnVCM100000f5ee0a0aRCRD

Maxtor OneTouch... | Answered on May 11, 2009


Hi

check this link

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot4-downloads&vgnextoid=0ed72c9e46914110VgnVCM100000f5ee0a0aRCRD

thank you

Maxtor OneTouch... | Answered on Oct 26, 2008


well connect the hard drive to your computer by the USB
and run the installation CD provided.

that should be it

Maxtor OneTouch... | Answered on Sep 03, 2008


Have you checked the usb wire or ports from and to the hard drive?

Maxtor OneTouch... | Answered on Feb 19, 2008


I have several drives backed up and they work fine whenever they are imaged. anyway.. These drives are made for use in Windows and Mac enviorments. It is usually MAC users that have this problem.They are usually preformatted using fat32. because the drive is usually for storage fat32 is sufficent...but there are certain characters that fat32 dosen't care for...Do you have file naming scheme that uses odd characters? if so Those are the file names the error is refferring to. You may choose to reformat the drive using fat32(again) or NTFS(note fat32 has a better chance of data recovery just in case)your main hard drive might be NTFS. The rest is only important if you use a MAC Now if you have a MAC see below. How do I initialise the external drive for Mac OS X? Preparing the Seagate/Maxtor external hard drive in Mac OS X Mac OS X cannot mount a FAT32 partition larger than 137 GB (128 GB binary value). Our partiton is 160 GB (149 GB binary value). Since your external drive comes with a large FAT32 partition preinstalled you will need to initialise the drive to use it in Mac OS X. WARNING: Initialising or partitioning the drive will erase all data on the drive. If you have used this drive on another computer take the drive back to that computer and copy all data off of the drive before proceeding. When the drive was plugged into the Macintosh you probably noticed a message reporting an error that it cannot read the volume. At this point you have the option to initialise the drive. If you missed that message you can initialise the drive manually. Initialising the drive in OS X If you see the volume error, you can click the Initialise option. If you do not see it, then go to Finder > Applications > Utilities > Disk Utility. In Disk Utility: Select the external drive (149.05 GB). Be sure you select the correct drive before proceeding. If you have more than one 160 GB drive then be sure to select the correct one. 1. Go to the Erase tab. 2. Choose the type of partition (Mac OS Extended). 3. Type a volume label. 4. Tick the box that says "Install Mac OS 9 drivers". If this option is not selected, this device cannot be used by a computer running Mac OS 9. This option does not affect Classic. 5. Click Erase. 6. Read the prompt and Click on Erase again if you agree to erase all the data and you are sure the correct drive is selected. 7. The drive will now show on the desktop with a Firewire icon and the volume label as the name. Additional Information For more information on the FAT32 partition size limit in Mac OS X please read document number 107483 on Apple's support web site. For more information about formatting drives in Mac OS visit Apple's support web site. For more information about decimal versus binary capacity values visit our FAQ on the subject. Let me know what happens. Good Luck, Tim

Maxtor OneTouch... | Answered on Mar 16, 2007


I assume it is a USB connection? Does it also have a power adaptor or a USB dongle that has 2 USB connectors? If you cannot get it to power up, the only other option to retrieve your data is to take the HD out of the case and connect it to a PC or laptop using a SSD or SATA to USB adapter and see if you can get the PC to recognize it.

Maxtor Computers... | Answered on Nov 03, 2018


I replace my hard drives after 2 or 3 years. Yours seems to have quit early, possibly the transformer is not working. If your external drive lights up, the electronics could be bad. At any rate, the bad news is it sounds like time for a new drive. I hope you have a backup of the contents.

Maxtor Computers... | Answered on Dec 23, 2017


First thing I would do is test the hard drive to make sure it is good. If new, that does not guarantee that it is good. Use a hard drive adapter that allows you to connect it to the USB port of another computer and run a full test.

Maxtor Computers... | Answered on May 20, 2016

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