20 Most Recent Weiser Lock Powerbolt 1000 Lock Questions & Answers

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1answer

Unit is functioning o.k., but

reset all code and retry...

  1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
  2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
  3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
Good lock
Good unlock





8/20/2018 1:10:49 AM • Weiser Lock... • Answered on Aug 20, 2018
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1answer

I guess I need to purchase a new cap that goes over the pins. Mine is missing and my door unlocks when the lock button is pushed,

I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed. http://www.weiserlock.com/Support/Faq/50160000000HhmZAAS.aspx
4/29/2018 2:24:53 PM • Weiser Lock... • Answered on Apr 29, 2018
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Door direction jumper has no cap

So. The door jumper direction jumper was lost during a renovation please where I can buy a replacement
7/19/2017 11:52:34 PM • Weiser Lock... • Answered on Jul 19, 2017
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1answer

Kwikset lock works in reverse

Yes, it does work in reverse. For more information make sure to read this: Schlage Connect vs Kwikset Kevo
1/26/2017 11:31:07 AM • Weiser Lock... • Answered on Jan 26, 2017
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How long should I expect my lock to last? It is

This is the relevant excerpt from the Powerbolt programming and troubleshooting instructions:

"To determine why your lock is beeping abnormally, please follow these steps:

Take out batteries and unplug powerstrip.
Let it sit for 1 minute, then put the batteries back in and wait another minute.
If it does not beep, the keypad needs to be replaced (17733-1).
If the unit continues to beep, the powerboard needs to be replaced (A17734-3,3 Powerboard 1470 brass finish; A17734-3,26D Powerboard 1470 satin chrome finish; A17734-3,5 Powerboard 1470 antique brass finish)."

Since you've already gone through the battery change, try the battery remove-reinstall recommended above. If that doesn't work for you it suggests that you need to replace the appropriate Powerboard for your lock.

So this is the link to Weiser Customer Support Page, where you will find the appropriate number of your location:

http://www.weiserlock.com/en/CustomerService/ProductSupport/SupportContact.aspx

I suggest calling the appropriate toll-free number and having a conversation with a representative about this problem. You will want confirm that you need the part before you go through the expense, and that it's worth it. You will need to know the "finish" of your lock. Try to talk them into warrantying the part, in spite of the age (one year warranty on electronics), as a matter of good customer relations. They will help you get the correct part on order.

Good luck--and please provide feedback if this helps!
10/11/2016 8:54:11 AM • Weiser Lock... • Answered on Oct 11, 2016
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Took off the keypad to paint the door. put it back together and now the lock only works with the key. you cannot lock or on lock it from the inside.

lock mechanism is probably not assembled correctly and is jamming the knob
2/18/2015 2:22:36 PM • Weiser Lock... • Answered on Feb 18, 2015
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1answer

Switch for right hand to left hand door

there is a little black jumper on two of three pins near the top of the circuit board. Set it on the right or left and center pins depending on left or right opening.
11/18/2014 5:13:12 AM • Weiser Lock... • Answered on Nov 18, 2014
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