20 Most Recent Saniflo SaniPlus-Round SaniPlus Macerator Toilet with Round Bowl Questions & Answers


Pump makes humming noise, but does not flush.

hi sounds to me that it is blocked these pumps are for waste only not paper etc
5/26/2019 10:03:19 AM • Saniflo... • Answered on May 26, 2019

The toilet keeps flushing on its own - every few

Water pressure makes the unit kick on and off, definitely somehow water is draining back into the pump casing creating enough water pressure that it makes the unit kick on and off by itself. You need to inspect the flapper on the flush valve inside the toilet tank (water closet) make sure is closing all the way down or it may need to be replaced. Also you may want to inspect the check valve inside the discharge elbow, the check valve has a flapper that opens towards the back of the elbow and allows the waste to be pumped out; when the unit stops pumping the flapper closes back down to prevent waste water from draining back into the pump. The check valve may be defective or may be obstructed and closing all the way down as it should. You may just have to clean it, it may be as simple as that.
11/14/2018 12:37:15 PM • Saniflo... • Answered on Nov 14, 2018

I have a saniplus which has been working trouble

Ten years ,thats good but now needs to be replaced, newer models now available.
2/4/2018 3:59:59 PM • Saniflo... • Answered on Feb 04, 2018

Problems with the elbow coming off of macerator.

Ontact Saniflo they will send engineer out to rectify.
2/4/2018 3:29:02 PM • Saniflo... • Answered on Feb 04, 2018

Toilet works fine,but drains for sink and shower

hello there:
sounds like you may be having a partial block in you're drain lines do too paper and things being flushed down the toilet you may need to go to the outside of the house and find the cap on the drain vent and use an industrial snake and run threw the drain lines to get ride of the clog this should solve the problem you should be able to rent one from ace....hope this helps you out thanks
10/4/2017 7:34:26 PM • Saniflo... • Answered on Oct 04, 2017

Noisy Saniflo

Could be that the motor is not sitting straight, instead it cuuld be tilted and when it pumps, it vibrates and makes a loud noise. Or could be something stuck on the impeller or pump cover plate. Pry open the lid with a flat head screwdriver then remove the motor and pressure chamber, therefore you can inspect it. Good luck.
3/16/2017 9:12:59 PM • Saniflo... • Answered on Mar 16, 2017

How to fix toilet bowl stains

Force the brush tip back and forth, especially along the toilet jets (holes under rim), around the water line and on visible stains. Scrub until stains are gone, reapplying cleaner as necessary, then flush twice. To make your toilet bowl clean again, start with a dry bowl so water won't dilute the cleaner.
11/22/2015 12:01:27 PM • Saniflo... • Answered on Nov 22, 2015


float switch of level control is defective. replace same with new part
4/23/2015 9:10:53 AM • Saniflo... • Answered on Apr 23, 2015

Why flush buttons stick down

From dirt or age
3/27/2015 8:28:58 AM • Saniflo... • Answered on Mar 27, 2015

The bath water won't pump out. Seems like there's too much water left in the Saniplus itself to allow the bath inlet valve to open. Can this be adjusted? The toilet and wash basin are working OK.

This is a bit of a puzzle, if theres water in the Suniplus then the float valve will operate and the water will pumped out as it does for the toilet and wash basin. I can only think that the bath discharge none return valve is stuck and needs removing and cleaning. Hope that solves the problem. Alllan
3/26/2015 5:02:43 PM • Saniflo... • Answered on Mar 26, 2015

Why does my macerater give off a smell some

You are probable getting a odor for a short time as sometimes when toilet is flushed it will break the water/gas seal for a second or two. One of the best things I have found to use with sewage and grease trap systems is called Wham. You may have to go to plumbing wholesaler to find it but it does a very good job of cleaning,dissolving,and deodorizing. It smeels to me like the old pine oil cleaners. Follow instruction on the can and use regularly for best results. Thank you.
9/15/2014 7:10:18 PM • Saniflo... • Answered on Sep 15, 2014

My neighbours saniflow toilet is drivng me mad.

Water pressure is what makes the unit kick on and off. If its kicking on by itself most likely water is somehow draining back into the pump. Start by checking the flapper in the flush valve inside the toilet tank, it may be leaking water into the bowl and from the bowl into the pump. Also inspect the check valve inside the 90 degree elbow where the waste is pump out from. The check valve may not be closing properly and is allowing waste water to drain back into the pump creating water pressure making the unit kick on and off by itself.
3/20/2014 11:22:20 AM • Saniflo... • Answered on Mar 20, 2014
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