You should take it back and exchange it or read on below.
Most modern cartridges have an ink level chip built on to them.
Should the level drop below 25% then most of these chips lock up and will not reset.
Re-filling them will have no effect
If you are lucky you should be able to find either a
chip resetter around on the internet or maybe even local
OR
Even better empty cartridges that
never need to be reset.
The second option is my preference
I realise these are not for your specific printer but there are others listed on both those sites as well.
There appears to be a lot of problems right now with cheap re-fills and cartridges and I am seeing more of these.