20 Most Recent Dell 1320c Laser Printer Questions & Answers

Apparently others have tried to obtain a service manual for that model, and one was not available. Frustration was expressed, but it did not result in obtaining a service manual for that model.


Other sites might have some solutions for problems with that model, even though not a service manual.



Here is another approach to try for repairing it. Perhaps a service manual for a similar model, since your is from 2013, would be helpful. Since the link above from Dell shows other model numbers using a similar part replacement so maybe service manual for one of them could be located: 2130cn 2135cn 2150cn 2150cdn 2155cn 2155cdn

2130cn service manual from 2010:

2135cn service manual from 2008:

2150cn service manual (registration required to download)


Miscellaneous service manuals:


Sorry to put so many links, but perhaps one of these will help solve problems with that printer.

Dell 1320c Laser... | Answered on Nov 20, 2019

This isn\'t a fault with the printer, IT IS A FAULT WITH THE WAY IT HAS BEEN SET UP! The problem is, not all of the tabs have been removed from the PHD unit inside. In order to remove these, you need to open the front cover of
the printer, move the four tabs 90 degrees and pull the whole PHD out.
You will then see the four yellow tags on the side.
Having printed with the tags in means the PHD has been potentially
damaged. If you\'re lucky, you\'ll get away with removing the tags now and
it will return to normal after about 50 pages, it not then you\'ll need a
new PHD. The reason the problem manifests itself with black first is
because the black is the most commonly used colour.

For info on removing all the tags, see here:

Dell 1320c Laser... | Answered on Nov 05, 2019

this error means
Replace DrumCart
Drum Full of
Waste Toner

The drum cartridge needs to be replaced. fro more information about how to remove it you can got to following link

Dell 1320c Laser... | Answered on Oct 31, 2019

If the light is flashing, it might not be the PHD, but you might be having a problem with the PDL emulation. Just go the control panel, right click the Dell printer. Select printer properties, not properties. Go to the advanced tab and check print directly to printer instead of spool print documents. This should work.

Dell 1320c Laser... | Answered on Oct 31, 2019

I had this problem with open office text files - the solution was to change the Page format (go to Format>Page) and set the page format to A4.

Dell 1320c Laser... | Answered on Jul 26, 2019

Perhaps the print head needs cleaning.

Dell 1320c Laser... | Answered on Oct 07, 2017


It's possible to be the chip failure. Try to change the chip or reset them (using an chip reseter). Also you can search for service manual on the internet. In the manual you can find more possible causes of your printer failure and how can repair it.

Dell 1320c Laser... | Answered on Mar 24, 2017

Your paper is probably stuck in the fuser. Open the front, top of printer. There are two blue tabs on either side. You have to remove the fuser and gently pry the paper with your fingers. It's probably crunched up like an accordian. Don't use any implements and don't touch the fuser. GENTLY is the key here.
This probably happened because the paper was too thick or you were printer a full page of ink and the paper got sticky.

Dell 1320c Laser... | Answered on Aug 10, 2016

check printers on computer select your printer as default

Dell 1320c Laser... | Answered on May 02, 2016

We are experts to help you for this Call Alex Walker
Call +1(404)981-1535

Dell 1320c Laser... | Answered on Nov 16, 2015

Hello, You can take a small vacuum and get the toner out then take a damp paper towel with alcohol on it and wipe, make sure the towel isn't dripping. Be sure and take the toner cart. out before you clean.
Please rate my answer, Thank you.

Dell 1320c Laser... | Answered on Nov 02, 2015

Ardyrhe Lantz,
We need more information in order to resolve the issue with the printer. Have you installed the correct Driver for the printer into your system.
Click the link below to download the online printer manual.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Dell 1320c Laser... | Answered on Apr 21, 2015

the last set of rollers are fuser rollers you have a heat roller and a pressure roller the pressure roller is made of rubber and the heat roller is made of aluminium.from the your question im guessing that the paper is wrapped around the heat roller. if this roller has scratches in the serface it does need replacingalso if the pressure roller is damaged it also will cause a papetr jam.
also you should check that all of the picker fingers are all in place and clean.

I’m happy to help further over the phone at https://www.6ya.com/expert/geoffrey_a52be3eb7822ef96

Dell 1320c Laser... | Answered on Feb 13, 2015

Sorry, but you will NOT be able to DISABLE the power saver mode on this printer. The printer will still go into "power saver mode", but it takes longer to do so, if you set diffrent as default time delay [ Two power saver modes: (1) print to standby mode 35 Watt, user-definable 1-30 minutes, default 3 minutes ; (2) print to powersaver mode 4 Watt, user-definable 5-60 minutes, default 10 minutes ].
See also:
Dell 1250C problems with sleep mode

Dell 1320c Laser... | Answered on Feb 07, 2015

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