20 Most Recent Sanyo Xacti VPC-CG9 Digital Camera Questions & Answers


Blurry enlargements

I suggest altering the settings a little and if that doesn't work try using a different software to enlarge images. Such as windows photo gallery. That's not too good for enlarging just good for keeping the quality up if that isn't good enough try using a free trial of photo shop.
Hope I helped Dr Red
4/22/2022 3:35:59 AM • Sanyo Xacti... • Answered on Apr 22, 2022

Can't play video I filmed on my computer

Try installing MCP Star player, it's free and it plays just about any video. Get it here http://www.mpcstar.com/
8/31/2020 3:31:40 AM • Sanyo Xacti... • Answered on Aug 31, 2020

Computer cannot read and play the .mp4 video files


This is what the Sanyo CG9 Users Manual has to say about viewing videos taken with the camera:

"About video clip files recorded with this camera
You can use Apple’s QuickTime to play back video clips on a computer.
Playback may be possible using other software that supports the ISO
standard MPEG-4 AVC/H.264 (AAC audio)."

There are many ways to view mpeg-4 videos, but the one that is recommended for your camera from the CG9 support webpage is apple's quicktime available from apple here.
8/17/2019 3:12:53 AM • Sanyo Xacti... • Answered on Aug 17, 2019

I have a problem with the camera that it can't accept any memory card. it works only on the internal memory

memory card connector in camera is defective,,clean & set pins
9/24/2015 10:35:39 AM • Sanyo Xacti... • Answered on Sep 24, 2015

C vcbh nn n

Be the first to answer 7/29/2014 3:01:01 AM • Sanyo Xacti... • Posted on Jul 29, 2014Be the first to answer

Sanyo Xacti VPC-CG9 movie downloading and DVD burning

I always recommend having a version of your users manual on your computer, because it is so much easier to search through the manual quickly to find what you are looking for.

You can find a digital version of the users manual for the Sanyo CG9 here, and you will also find the free software for downloading videos to your computer and watching them there.

Once your videos are on your computer, you can burn a data disc without any commercial software. Some DIVX or XVID dvd players will play these data disks and you can watch your movies like that. An .MP4 data DVD will hold much more video than a standard DVD video disk because it squeezes it much tighter. You can play your .mp4 videos through a PS3 using a data dvd or a thumbdrive.

If you want to convert your mp4 videos to a standard dvd that will play in any dvd player, you will need commercial conversion software such as ULead MovieFactory or Nero Vision. MovieFactory was included with some sanyo camcorders, but if you have lost your disk, they do not allow you to download it from their website.

I hope that helps!
8/15/2013 5:32:13 PM • Sanyo Xacti... • Answered on Aug 15, 2013

Avc h264

Be the first to answer 5/27/2013 1:47:04 PM • Sanyo Xacti... • Posted on May 27, 2013Be the first to answer

Got video on to computer what do i download to edit it.

The Sanyo CG9 Website will provide you with the free tools you need to view your videos on your computer. The website will not allow you to download commercial software like Ulead MovieFactory that may have come on disks with your camera. If you have your disks, this is the software you will use to edit your clips smaller or make DVD video disks.
I cannot recommend where to download commercial software.

If you don't have the original sanyo cd's try and google "free mp4 editor".
5/24/2013 6:37:31 AM • Sanyo Xacti... • Answered on May 24, 2013

On computer start up in windows 7 .I get p17-DLLon screen

p17.dll is a dll associated with the P17 AudioControlX2 Module. Non-system processes like p17.dll originate from software you installed on your system. As most applications store data in your system's registry, it is likely that your registry has suffered fragmentation and accumulated harmful errors. It is recommended that you check your registry to identify hidden errors now.Most non-system processes that are running can be stopped because they are not involved in running your operating system. p17.dll is used by 'P17 AudioControlX2 Module'.This is an application created by 'Unknown'. To stop p17.dll permanently uninstall 'P17 AudioControlX2 Module' from your system. Uninstalling applications can leave registry keys that bloat your registry. We recommend you scan your registry for fragmented and obsolete entries.
2/11/2012 9:40:39 AM • Sanyo Xacti... • Answered on Feb 11, 2012

Can you please tell me how to delete individual

Video clip cutting (extracting)
Display the video clip from which you wish to extract a segment.
Display the NORMAL Mode
Playback Menu (page 37), select
"EDIT VIDEO, and press the

Select CUT!! and press the SET
The Cutting Screen appears.

Specify the start point of the extract.
Use the procedure below to specify the frame from which the video clip extract will start.
• Play the video clip until approximately the desired point, pause the video clip, then play the video clip one frame at a time, stopping at
start point of the extract. This will be the first frame of the extract.
• If the start point of the video clip is also the start point of the extract, proceed to step 5.

After pausing playback, press and hold the SET button to the right
about 2 seconds for forward playback, or to the left for reverse playback.
During playback, press the SET button.
Accelerated playback:
During playback, toggle the SET button to the left or right to change the playback speed.
Single frame:
After pausing playback, toggle the SET button to the right to move forward one frame, or to the left to move back one frame.
Toggle the SET button up.
• The start point of the video clip
extract is set, and the screen
•Specify the end point of the
extract by following the same
procedure as in step 5.
a. Toggle the SET button down.
Each time the SET button
toggled down, the sections
delete and the sections to
save are reversed.
b. Specify the end point of the extract. The frame following
end point of the extract will
the start point of the latter portion to be joined.

Press the VIDEO CAMERA button.
A screen appears for you to select either to save the edited video clip as a new (separate) file, or to delete the original video clip and replace it with the edited video clip.
The edited video clip will be saved as a new file. The original video clip remains unchanged.
The original video clip will be deleted. Only the edited video clip will be saved.
Play back the edited video clip before saving it.
Select the desired option, and press the SET button.
• Editing starts.
• When editing ends, you are returned to the NORMAL Mode Playback

I think this is what you are after if this isn't what you need you can find the manual at

6/17/2011 1:58:28 PM • Sanyo Xacti... • Answered on Jun 17, 2011

I have a Sanyo Xacti

hi, your camera problem isn't clear but sound like shutter unit does not initializing. I don't think you can save. It is not simple job for if the shutter problem then local repair shop would charge you $65 to 135 mostly. good luck with you
5/22/2011 1:34:26 AM • Sanyo Xacti... • Answered on May 22, 2011

Cant download my pictures to

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.
4/15/2011 4:47:46 PM • Sanyo Xacti... • Answered on Apr 15, 2011

How do I get my Sanyo Flash camera to work in

i use the Sanyo video to Windows Movie maker converter import the footage successfully

check Sanyo video to Windows movie maker Converter
10/10/2010 3:53:29 AM • Sanyo Xacti... • Answered on Oct 10, 2010

I have a gateway dc-t50

Your problem is in trying to mix and match old and new technology.

Your camera can handle SD cards up to an absolute maximum capacity of 512MB (as per page 21 of the user manual). It's incapable of operating with anything of a higher capacity and totally incompatible with the SDHC card you appear to be trying to use.

Your only fix is to either limit yourself to 512MB maximum capacity SD cards, or to replace the camera with a modern SDHC compliant model which will accept your new card.

I hope that you have found my free reply to be clear and useful and that you can take a brief moment to rate my answer.
10/8/2010 9:44:33 AM • Sanyo Xacti... • Answered on Oct 08, 2010

In trying to format SD card camera says problem

give me the detail abt the error messege
8/10/2010 4:14:27 AM • Sanyo Xacti... • Answered on Aug 10, 2010

I have a sanyo software pack 9.4 disk but my

Post your sanyo software pack in ISO-format, to my controll.
6/13/2010 6:30:34 AM • Sanyo Xacti... • Answered on Jun 13, 2010


You'll need SD card reader (Ebay $5 for exc.)
Take card from your camcorder and put it in to card reader. Connect card reader to USB port and you'll get your pictures
5/26/2010 8:02:28 PM • Sanyo Xacti... • Answered on May 26, 2010
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