20 Most Recent Jet 7 Portable Power Chair Questions & Answers


I am assuming you have a Jet 7 with a VSI controller (manufactured by Penny and Giles) with a steady flash of all the speed and profile LEDs (lights). This is a no drive away feature of the VSI if the charger is plugged in. The older Penny and Giles controllers indicate the same flash code.

If you have an on- board charger check to see if it is plugged into the wall. If it is, unplug it and see if the chair runs. Sometimes, you have to remove the back cover and unplug the charger haress at the output of the charger inside the electronics housing (much more difficult). A failed on-board charger can inhibit the VSI controller (no drive away) even if it unplugged from the wall outlet. There is also a charger inhibit harness with a fuse that might have failed. A qualified technician can jumper this harness to bypass and test.

If you have an off-board charger unplug it from the wall or unplug it from the charging port in the front of the VSI. If the chair runs in either case you have a bad charger.

You may also have a bad VSI controller which can be rebuilt or replaced. Start with the basic charger unplug tests and then work your way to the VSI controller. Hope this helps.

Jet 7 Portable... | Answered on Jun 23, 2018


have to take the joystick apart.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Jet 7 Portable... | Answered on Oct 10, 2017


turn on then push the button twice within ten seconds.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Jet 7 Portable... | Answered on Oct 10, 2017


the batteries are not connected properly

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Jet 7 Portable... | Answered on Oct 10, 2017


maybe in current roll-back situation, charge 14 hours with joystick in the on position. Do this to reset the circuit.

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Jet 7 Portable... | Answered on Oct 10, 2017


check the cables, and battery wiring

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Jet 7 Portable... | Answered on Oct 10, 2017


Some have two lights and some have one light. the charges with two light have one indicating the power is connected and the other indicates charging, so one will be on all the time Strege Mobility

I’m happy to assist further over the phone at https://www.6ya.com/expert/bill_bcbb89783b08c489

Jet 7 Portable... | Answered on Oct 10, 2017


it is either on the rear or under the cover which means u have to take seat off first

Jet 7 Portable... | Answered on Jan 20, 2014


u need a need controller

Jet 7 Portable... | Answered on Jan 19, 2014


did you put it in lockout accidentally? try this! turn off chair, press and hold the on button till a beep is heard, push and hold the joystick forward till a beep is heard, then pull back and hold joystick till beep is heard, turn off, and turn on. it should work now?

Jet 7 Portable... | Answered on Sep 05, 2012


are the batteries over 4 years old? these particular batteries will lose their ability to hold a charge over time, and charging them will not have any effect. you could also have the charger tested. batteries plus stores can test the charger and the batteries for you.

Jet 7 Portable... | Answered on Aug 15, 2011


Get new batteries and make sure the charger is charging by checking the voltage at the charger port located under the front of the joystick. With the charger plugged in set a voltmeter to 200vdc and plug the leads into the two outter holes of the charger port. You should be reading 27-32 volts if the charger is working correctly. Without the charger plugged into the wall outlet you will be reading the battery voltage 25-27 volts fully charged Hope this helps you

Jet 7 Portable... | Answered on Feb 25, 2011


Sorry but it sounds like weak batteries. I would replace both batteries and after installation fully charge before use. Then ask Mom to use the chair more each day so you can charge them overnight each day for the next 20 days. It will break in the batteries and get them operating at 100%. If you can get her to use it more and charge it overnite and always put it up at full charge the batteries should last 2-3 years Hope this helps

Jet 7 Portable... | Answered on Jan 23, 2011


John,
This flash code indicates that the battery needs charging or there is a bad connection to the battery. Check the connections to the battery. If the connections are good, try charging the battery.
This flash code can be seen at the following link:

http://www.pgdt.com/scenter/diagnostics/diagvsi.html

With the battery voltage too low the chair will not move. Hope this helps.

Jet 7 Portable... | Answered on Jan 09, 2011


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Jet 7 Portable... | Answered on Dec 02, 2010


You can visit this website to find answers on what the flashing trouble indicator lights mean: http://www.pgdt.com/scenter/diagnostics/diagvsi.html
Locate the page that has the controller used on your power chair/scooter and count how many lights are flashing to diagnose the trouble. If your insurance purchased the power chair for you, they may also cover the repairs; contact them for information.
Good luck!

Jet 7 Portable... | Answered on Oct 29, 2010


Make sure that your manual brakes/freewheel lever is engaged. If not, you can push the power chair but it will not drive. Check your owner's manual for the location on your vehicle.
If you continue to have problems, contact your manufacturer for additional troublshooting or for a service visit.
Good luck!

Jet 7 Portable... | Answered on Oct 25, 2010

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